อพาร์ตเมนต์ใน La Ventana

"Nice apartments, problem is things that don’t work - jacuzzi hot tub which was the main reason we booked, did not work and water in the tub was old and dirty. One night there was no water in the apartment. One morning there was no electricity. The outlet for the stove had a short circuit and sparks inside the outlet melted the plastic cover plate - fortunately we noticed it otherwise it might have started a fire. Notified the owner but no one came to fix it."

"I booked the Deluxe Penthouse for a week with my 89-year-old mother. The condo was full of deferred maintenance, and we lost hours of our vacation waiting for repair people from Tuesday through Saturday. - No bedroom A/C all week. My mother slept on the couch. Fans were brought in instead, with a constant high-pitched whine. - Dishwasher broken. A technician spent two hours on it, and it took three more days to decide to replace it. - Coffee maker broken. Pots and pans scratched and dirty. -...