The Chapter Kyoto, a Tribute Portfolio™ Hotel is located in Nakagyo Ward, a neighborhood in Kyoto. Nishiki Market and Kyoto Imperial Palace are notable landmarks, and the area's natural beauty can be seen at Lake Biwa and Arashiyama Bamboo Grove. Looking to enjoy an event or a game while in town? See what's happening at Nishikyogoku Athletic Stadium or Kyoto Racecourse.
Close to Pontocho Alley and Nishiki Market, The Chapter Kyoto, a Tribute Portfolio™ Hotel provides laundry facilities, a gym, and a restaurant. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Buffet breakfast (surcharge), express check-out and a vending machine
A 24-hour front desk, concierge services and smoke-free property
A lift
Room features
All 203 rooms boast comforts such as air conditioning, in addition to amenities like free WiFi.
Extra amenities include:
Bathrooms with bidets and shower/bath combinations
LCD TVs with satellite channels
Fridges, free infant beds and coffee/tea makers
Languages
English, Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food and drink
Daily buffet breakfast available for a fee: JPY 3,880 per person
A restaurant
Restaurants on site
Matsunari
Things to do
Gym
Family friendly
Free cot
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Vending machine
Guest services
Concierge services
Daily housekeeping
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Low-height electrical sockets in bathroom
Portable bathtub seat
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels
Entertainment
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Limited room service
Refrigerator
More
Air conditioning
Desk
Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Check-out
Contactless check-out
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately JPY 3880 per person
Rollaway bed fee: JPY 4840 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
The Chapter Kyoto a Tribute Portfolio Hotel
The Chapter Kyoto a Tribute Portfolio™ Hotel
Hiyori Chapter Kyoto a Tribute Portfolio Hotel
Hiyori Chapter Kyoto a Tribute Portfolio™ Hotel
The Chapter Kyoto, a Tribute Portfolio™ Hotel Hotel
The Chapter Kyoto, a Tribute Portfolio™ Hotel Kyoto
The Chapter Kyoto, a Tribute Portfolio™ Hotel Hotel Kyoto
Frequently asked questions
Is The Chapter Kyoto, a Tribute Portfolio™ Hotel pet-friendly?
No, pets are not allowed at this property.
The Chapter Kyoto, a Tribute Portfolio™ Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The Chapter was the best hotel we stayed in during our two week stay in Japan. Great location as it’s centurally located.
Wonderful rooms and great staff!!
Michael
Stayed 5 nights in Mar 2024
6/10 Okay
Zsolt
Business traveller
15 Sep 2023
Disliked: Staff & service
Not really a hotel more like a very fancy motel
No room service . No
facilities so cant even get water after restaurant shuts at 930
Looks nice but not much chop
Very slow check in and check out when being served
Check in and check out was incredibly slow for me. Even other customers were able to get checked in quicker as I waited. He went to all 3 computers on checkin and 2 computers at check out so clearly a system issue. I wonder if it was because it was a Hotels.com booking. My work colleague booked direct and was quicker.
The lack of cleaning labors was very obvious upon checking in. Even thought I arrived at 4pm the room was not ready. Several groups of visitors were waiting in the lobby for their rooms as well.
Then the 1st day of the stay the room was not cleaned when I returned at around 4pm. Had to call the front desk and make an appointment to clean at 6pm while I went out for dinner.
The 2nd day it got worse. The room was cleaned when I returned at 9pm but it was only half done. The bed I used was not made. The toilet was probably not cleaned (as the used roll of toilet papers did not fold to triangle as habited in Japan post-cleaning). The supplied USB cable was not returned to its storage. The trash can was cleaned out though but over all it left a very bad impression that the room was not cleaned whatsoever.
When I checked out after 3 nights and told the staff at the front desk about this, showing the photos. He looked disinterested, didn't even apologize. Instead he hasted to chase me for paying the city tax. It's hard to believe it's Japanese service.
Over all the hotel is new and has really good hardwares, but I guess Japan just lost too many skilled hotel labors during the 2 years of Covid. Maybe we all have to get used to the new service level. Good old days are gone.
Also note that even though the hotel is close to Ritz-Carlton, it gets very few taxis coming by. I strongly advise to walk a bit south to Hotel Okura where more taxis are coming by.