"Very central, 20min walk to Kumamoto Castle, 1min walk from closest tramway station. Right in the covered pedestrian walk area. Rooms are well equipped very clean. Huge onsen indoor and outdoor, breakfast is absolutely wonderful, tasty with plenty of options."
"Located is great, rooms are clean and nice size.. But rooms are loud.. if anyone is above you, you can hear them distinctly. Had to call down multiple times.. kids jumping, stomping.. it echoed loudly.. during the day was fine but by night it was annoying.. "
"Dirty and bad smelling room
Auto on/off lights look terrible and scary
Shower head can't be turned towards the wall side,water moves to outside and make full of water on the washroom
Toilet paper side was not cleaned at all with full of dust"