Entire apartment

Tomasza 26 Old Town Suites

Classic Double Room | Bathroom | Shower, free toiletries, hair dryer, slippers - Tomasza 26 Old Town Suites (Kraków)

Staircase - Tomasza 26 Old Town Suites (Kraków)

Close to Main Market Square and Wawel Castle, Tomasza 26 Old Town Suites provides amenities such as dry cleaning/laundry services. Stay connected with free in-room WiFi.

Very good

Entire apartment

Sleeps 216 sq m

Popular amenities

Kitchen
Pet-friendly
Free Wi-Fi
Air-conditioning
Laundry room
Room service

Add dates for prices

About this property

Tomasza 26 Old Town Suites

Apartment near Main Market Square
Close to Wawel Castle, Tomasza 26 Old Town Suites provides amenities such as dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
- Bike hire, a round-trip airport shuttle (surcharge) and express check-out
- Express check-in, tour/ticket information and luggage storage
- Multilingual staff, a TV in reception and concierge services
- Guest reviews say good things about the overall condition
Room features
All guest rooms at Tomasza 26 Old Town Suites feature comforts, such as laptop-compatible safes and air conditioning, in addition to amenities, such as free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
- Bathrooms with showers and baths or showers
- Kitchenettes, fridges and toasters

Property amenities

Pool/Spa

In-room massages

Internet

Available in the apartment: Free WiFi

Parking and transport

No on-site parking available
24-hour return airport shuttle (surcharge)

Kitchenette

Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Refrigerator
Shared microwave
Toaster

Dining

Limited room service

Bedrooms

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided

Entertainment

Flat-screen TV
TV in common areas

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Desk

Comfort

Air conditioning
Heating

Pets

Pet friendly
Fee: PLN 50 per pet per night
Service animals exempt from fees
Food and water bowls

Suitability/Accessibility

No lift
Smoke-free property

Services and conveniences

Concierge services
Free local calls
Iron/ironing board on request
Laptop-compatible safe
Luggage storage
Multilingual staff
No housekeeping service
Phone
Tour and ticket assistance

Location highlights

In a historical district
In the city centre
Near a train station

Things to do

Bicycle rentals
Bicycle rentals nearby

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher

General

4 floors
Bicycle rentals
Soundproofing

Similar properties

Deluxe Suite, 1 Bedroom (Lubicz Street) | Desk, laptop workspace, iron/ironing board, free WiFi

Pet-friendly
Free Wi-Fi
Restaurant
Laundry room

฿2,440 total

includes taxes & fees

7 Jun - 8 Jun

Compare similar properties

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests should notify this property in advance of their anticipated arrival time.

Renovations and closures

The property will be renovating from 10 December 2025 to 2 January 2027 (completion date subject to change). The following areas are affected:

Exterior
Hallway
Laundry facilities
Lobby

During renovations, the apartment will make every effort to minimise noise and disturbance.

Access methods

Key retrieval, private entrance

Pets

Pets are allowed for an extra charge of PLN 50 per pet, per night

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Events

No events allowed

Smoking

Smoking is not permitted

Payment types at the property

Important information

Optional extras

Airport shuttle fee: PLN 99 per vehicle (one way)
Pet fee: PLN 50 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Host has indicated that there is a carbon monoxide detector on the property

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

About the area

Located in Kraków Old Town, a neighbourhood in Kraków, this apartment is near a train station. Wawel Castle and Oskar Schindler Factory are notable landmarks, and travellers looking to shop may want to visit Main Market Square. Aquarium and Natural History Museum and Jordan Park are also worth visiting. Take the opportunity to explore the area for outdoor excitement like cycling. Visit our Kraków travel guide

View more Apartments in Kraków

Swietego Tomasza 26, Kraków, 31-113

What's nearby

Royal Road
1 min walk - 0.0 km
Planty Park
2 min walk - 0.2 km
Main Market Square
3 min walk - 0.3 km
St. Mary's Basilica
3 min walk - 0.3 km
Cloth Hall
5 min walk - 0.4 km

Getting around

Kraków Główny Station
17 min walk
Łagiewniki Station
20 min drive
Kraków (KRK-John Paul II - Balice)
28 min drive

Restaurants

Bull Pub
2 min walk
eHerbaty
2 min walk
Taj
1 min walk
Moaburger
2 min walk
Wódka
2 min walk

Frequently asked questions

Is Tomasza 26 Old Town Suites pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 50 per pet, per night. Service animals are exempt from fees.

How much is parking at Tomasza 26 Old Town Suites?

This property doesn't offer parking.

What time is check-in at Tomasza 26 Old Town Suites?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at Tomasza 26 Old Town Suites?

Checkout is at 11:00 AM.

Does Tomasza 26 Old Town Suites provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of PLN 99 per vehicle applies.

Where is Tomasza 26 Old Town Suites located?

Located in Kraków Old Town, this apartment building is within a 5-minute walk of Florianska Street and Main Market Square. Royal Road and Little Market Square are just steps away. Kraków Główny Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Tomasza 26 Old Town Suites Reviews

Very good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.

More information

9.4

Cleanliness

9.0

Location

8.0

Staff & service

8.4

Property conditions & facilities

Verified

10/10 Excellent

Eden

27 Mar 2026

Liked: Cleanliness, listing accuracy

Great place to stay! Located in a very central area. Slight issue trying to get check-in instructions, as I had to chat with a computer automated response before actually speaking to a person, but was able to reach them eventually. Be prepared to walk up 109 steps! Would come back.

Stayed 3 nights in Mar 2026

Verified

8/10 Good

Kathleen e

19 Sep 2025

7 Oct 2024

Liked: Cleanliness, room comfort

Perfect stay to be in the centre of the action

Amazing apartment just a stone throw away from the main square. Perfect spot to be right in the centre of where all the bars and restaurants are. We walked everywhere from here and was perfect for us. There’s not a lift so there’s a lot of steps to get up to the apartment but that’s just a minor when the apartment itself was so perfect. We were lucky enough to have had a balcony so had a lovely view of the top of the rynek glowny.

Stayed 3 nights in Oct 2024

Verified

8/10 Good

Verified traveller

16 Aug 2023

Liked: Cleanliness, room comfort

Disliked: Communication

Fab location, lovely apartment, stressful check-in

Very quirky little property and a fantastic stay overall. Would definitely stay again - room was clean and stylish with a spacious bathroom and generally well-equipped. Location couldn’t be better for exploring Krakow on foot. Just be aware that the room isn’t in a hotel it’s in the top floor of a tenament building. In the end this made for quite a nice tucked-away and kind of authentic place to stay but very different to what I expected when we arrived. Not helped by the fact that we hadn’t been sent a self check-in code and entrance instructions were all in Polish - google translate came to the rescue and a quick call to main reception resolved this really smoothly but just make sure to check they send the code in advance! Apartment itself was spacious and in great condition, bed was comfy and all amenities provided.

Stayed 3 nights in Aug 2023

Verified

6/10 Okay

Daniele

14 Apr 2025

Liked: Cleanliness

Overall good, check-in and communication bad

The apartment was located in good and strategic area. But it was at 5th floor without elevator in old building. Overall opinion is good for me because it was clean, comfortable room and also quite. But the check-in procedure is very difficult first time and it was writtend in only polish language. You'll receive lot of emails regarding procedures to check-in the apartment, and it was mentioned to receive all codes starting from your reservation time and automatically resent each 30mins using automation to guarantee your entry also for last minutes booking. For me wasn't true and I got lot of issues to join my room. Anyway the 24/7 assistance helped me and all issues has been solved, but I spent lot of time for that.

Stayed 1 night in Apr 2025

Verified

8/10 Good

Martha

26 Jul 2024

Liked: Cleanliness, property conditions & facilities

Nice location close to everything in the old town market Square. Lots of stairs but we knew that was what we signed up for. The instructions to find the apt and how to get in were a little confusing and we were not sent the email with our lockbox code as stated in the reservation. We ended up calling and it was rectified. Room is small (like a one bedroom out of an entire apartment) but very clean and modern. Bathroom shower was nice but not very practical or private because it was all glass windows. The only issue we had was that our room door would not lock properly so many of the days we had to sleep or leave everything in the room unlocked which was a bit unnerving. Overall it's a beautiful location close to everything, waking distance.

Stayed 3 nights in Jul 2024

Verified

10/10 Excellent

Verified traveller

15 Jun 2023

Liked: Cleanliness, room comfort, communication

Great stay

Disliked: Communication

Could be cleaner. Shower holder not safe. Communication by phone just with AI, no answer via email.

Stayed 4 nights in Aug 2025

Verified

8/10 Good

Claire

25 Jun 2025

Liked: Cleanliness, room comfort

Disliked: Communication

Lovely room, check in not easy

Lovely apartment in a run down building, this is to be expected in Krakow. Ignore the state of the building as you enter as the room is absolutely lovely. I was not a fan of the AI phone system, I had to ring the property as they sent all the details in Polish. Check in was very confusing but once I received my email in English it was easy to follow instructions for getting into the room.

Stayed 1 night in Jun 2025

Verified

2/10 Terrible

Justin

9 Jul 2025

Never got a code for the lockbox. Couldn’t get through to the 24/7 helpline number. Had to purchase another place to stay. AFTER we booked and paid for another place to stay, we had someone else call with a Polish number and they got through the helpline. It seems only people will a Polish phone number can actually connect to Novum House helpline. Very unfortunate and frustrating to be left stranded.

Stayed 3 nights in Jul 2025

Verified

2/10 Terrible

Nils

12 Sep 2025

Liked: Cleanliness

Disliked: Communication

AI at its worst

They use AI bot to respond to you even if you call. I wanted to leave my luggage but there was no key in the key box. I called 10 times it was always said somebody is being notified und will call or show up at the premise. Nothing happened. Plus you have to climb 100+ stairs with your full luggage as no elevator exists thru a rather disgusting and run down stairways. Since they have a kitchen in the hallway to your room you will be waken up by the noise if someoene prepares their breakfast, really fun when this happens 6 am...

Stayed 3 nights in Sep 2025

Verified

8/10 Good

Caitlyn

15 May 2023

Liked: Cleanliness, communication

Overall good

This property is in a perfect location and good room. Room 502 has an all glass bathroom. It’s stupid if you want to have the window open and go in the shower everyone in the complex will be able to see you and if someone knocks on the door will be able to see straight into the bathroom. *BE CAREFUL OF THE STEPS* I know on the add it states there is no lift however there is 9 flights of stairs which can be tricky when you’ve had a drink haha however apart from this was great

Stayed 3 nights in May 2023

Verified

2/10 Terrible

Lauren

15 Jul 2025

Disliked: Communication

Entrance access difficult.

I can't review the property itself because I was unable to get in and we had to stay somewhere else. Most of this is likely due to my own stupidity, and lack of computer knowledge, but they did not send me the information to get into the unit until I was already gone. They could at least put their phone number on the building door or something. I did not take my phone with me because it is old and doesn't work well in foreign countries but it's tiny. Can't replace it. Black comedy of errors, and expensive. Make sure you have entrance info before you get on the plane or cancel the reservation.

Stayed 3 nights in Jun 2025

Verified

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Apartment is on fith floor, no elevator.

Stayed end of September 2019 for four nights. The airport shuttle run is extra cost (that wasn't clear on the website, just advertised as one of the amenities). But do use the shuttle run organised by Novum Hotel reception as it was faultless in every way. Comfortable, on-time and priced correctly. The apartment... Lovely to stay in. You will be in one of four rooms that has its own shower room and toilet. There is a corridor where all four rooms congregate with additional tea making facilities etc. The most important part: The apparent is on the fifth floor with no lift. That means you will be walking up approximately 108 steps to get to your room. There are no amazing views over the city as the windows point inwards to a large courtyard. If you can live with walking up and down the stairwell then you won't have any complaints about staying here. It is minutes from the Market Square and you are right on top of places to eat and drink. Lastly: Go to Krakow. Wherever you choose to stay, just go to Krakow. It is stunning. The Market Square illuminated in the evening is a true delight. You will enjoy your time here. Alex (37)

Stayed 3 nights in Sep 2019

Verified

10/10 Excellent

Lance

20 Jun 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice

As others have said, it is a long climb. The apartment is on the top floor. It is very nice and clean and bonus, has a washer/dryer combo and wi-fi. There is a small kitchen with a refrigerator and stove but no oven. The biggest problem we had was no air conditioning. It was hot when we were in Poland. Since it is the top apartment it gets more heat during the day. The comfort level with the windows open wasn't bad and there is a fan in the room, but there is a lot of neighborhood noise which you would not hear with the windows shut. In any other time than summer this place would be great or just bring some earplugs. It is walking distance from the train/bus station and a huge shopping center. When you walk outside you are in old town. There are 24 hour stores nearby to get food and drinks. The location and price are excellent.

Stayed 3 nights in Jun 2019

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Tomasza 26 Old Town Suites

Photo gallery for Tomasza 26 Old Town Suites

Reviews

Entire apartment

Popular amenities

Add dates for prices

About this property

Tomasza 26 Old Town Suites

Property amenities

Pool/Spa

Internet

Parking and transport

Kitchenette

Dining

Bedrooms

Bathroom

Entertainment

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility

Services and conveniences

Location highlights

Things to do

Safety features

General

Similar properties

P&J Apartments

Policies

Check-in

Check-out

Special check-in instructions

Renovations and closures

Access methods

Pets

Children and extra beds

Events

Smoking

Payment types at the property

Important information

Optional extras

You need to know

We should mention

About the area

What's nearby

Getting around

Restaurants

Frequently asked questions

Have a question?

Tomasza 26 Old Town Suites Reviews

Reviews

Very good

9.4

9.0

8.0

8.4

Reviews

10/10 Excellent

Eden

Eden

8/10 Good

Kathleen e

Be prepared for the many stairs!

Kathleen e

10/10 Excellent

David

David

10/10 Excellent

james

james

8/10 Good

Michael

Michael

10/10 Excellent

Jodie

Perfect stay to be in the centre of the action

Jodie

8/10 Good

Verified traveller