"Der Check-in war schnell und unkompliziert. Personal sehr nett und kompetent. Leider war das erste Zimmer mangelhaft, da von Gast/Gästen unerlaubterweise in dem Raum geraucht wurde und dieser Geruch noch sehr extrem war. Zudem wurde das Netzkabel vom Fernseher gestohlen, sodass dieser nicht benutzt werden konnte. Dieses haben wir natürlich sofort bemängelt und wir bekamen unkompliziert und zuvorkommend ein neues Zimmer. Dieses war wunderbar. Sauber und toll ausgestattet. Und das Frühstück war...
"This was a perfect location, very close to the central train station and walking distance to the old town. Many restaurants and shops nearby The clerks at the front desk were very helpful, and had excellent suggestions of where to eat. The only thing you might want to exchange your pillow if it is too flat for you "
"The hotel is just across the central station so it’s very convenient for traveling around and for food. The breakfast is nice.
Most of all we are very impressed by the receptionist, Hang Tran. He is so nice to welcome and take care of guests. We had good impressions of him from our stay last October. That’s why we chose to stay here again this time."
"Great location close to all the sites. Amazing staff and great customer service. I was especially impressed when I left my expensive headphones in the room and when I came back 2 days later they were in the lost and found. It really says a lot about the kind of staff here. "
"Guter Preis für so eine zentrale Location nah zum Hauptbahnhof. Personal war sehr freundlich. Zimmereinrichtung war ausgefallen, aber der Tisch zu klein."
"Pro : near to train station, clean room
Cons : poor wifi, air condition auto shutdown every 3hour, old elevator, not friendly staff at check in counter , noisy from outside construction, small room , no amenities in bathroom "
