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"The room is nice, clean for the most part, decent view and spacious. It has most of the amenities that anyone would enjoy. Kitchen area, living space area, and direct access to the pool. Only issues: lot of mold in the bathroom and the mattress is very hard and uncomfortable to sleep on. The staff on location at the hotel was perfect: very helpful, professional and hospitable. The staff at the property management company was terrible. They only respond to your messages when they feel like...