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Reviews of Paddy's Palms Resort

3 out of 5
Paddy's Palms Resort
9/22 3-4-5 Moo 4, White Sand Beach, Ko Chang, Trat

Reviews

7.6

Good

Rating 10 - Excellent. 28 out of 129 reviews" "
Rating 8 - Good. 66 out of 129 reviews" "
Rating 6 - Okay. 25 out of 129 reviews" "
Rating 4 - Poor. 7 out of 129 reviews" "
Rating 2 - Terrible. 3 out of 129 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Good

Lee

Liked: Property conditions & facilities, room comfort
Great location, literally a few minutes walk from the ocean and the night food market. Staff were very helpful and Paddys restuarant had a great breakfast and a varuety of choices both western and eastern foods all of great quality.
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
The staff the food laundry service always very friendly staff always very helpful.
Stayed 11 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Comfortable and easy access to white Sand Beach, 10%off food in Paddy's a palms pub for reaident
Stayed 6 nights in Jun 2019
Response from Paddy's palms resort on 1 Aug 2019
Thanks for your review

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the bed, the pool, the pub next door and pool table and live sports on TVs. Paddy's rents scooters at a very reasonable weekly rate. I didn't like: 1) that there were no pool towels readily accessible; 2) my bathroom door shrieked when closing; 3) need a scooter to get to the beach; and 4) the ladies working the reception desk had very little customer service orientation or warmth. Otherwise, all things considered, Paddy's offers good value.
Stayed 6 nights in Apr 2019
Response from Paddy's palms resort on 2 Aug 2019
Thanks for your review.

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beltin
Beltin
Stayed 3 nights in Apr 2019
Response from Paddy's palms resort on 25 May 2019
Thanks for your review.

6/10 Okay

stephen

Liked: Cleanliness, staff & service
it was ok ,aircom ...not great ....had ground floor room at the back of pool everything just a little run down ,but apart from aircom everything worked fine ....i think you can get better for the price .....food in restaurant was nice ......staff very good ....rent a motor bike from resort no probs ....
Stayed 5 nights in Mar 2019
Response from Paddy's palms resort on 13 Jun 2019
Thanks for your review.

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Irish Pub with accommodation annex.Good breakfast. Only downside about 500 hundred yards to nearest beach entrance.
Stayed 3 nights in Feb 2019
Response from Paddy's palms resort on 17 Mar 2019
Thanks for your review.

8/10 Good

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Paddy's Palms Resort on 17 Mar 2019
Thanks for your review.

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Enjoyed our stay here,
Enjoyed our stay here,however the room (standard double) was dark and dingy,storage was poor we had to live out of cases for our 7day stay, only 4 coat hangers in the only closset,and over priced However we did overall enjoy our stay and the pool was good.
Stayed 7 nights in Feb 2019
Response from Paddy's Palms Resort on 17 Mar 2019
Thanks for your review.

8/10 Good

S, Manchester

Liked: Cleanliness, property conditions & facilities
All ok Good spot clean and tidy Needs a bit of a update and refurb but gennerally ok Clean tidy.
Stayed 4 nights in Oct 2018
Response from Paddy's palms resort on 24 Oct 2018
Thanks for your reviews.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Decent for the price
Check in was smooth and friendly. The room was clean and spacious with a nice balcony and large screen TV. The wifi was adequate if you were using a mobile but useless for my laptop. ( I work online, so need internet access). The only way to connect, was to go into the pub next door, as that's where the router is. There isn't one in the hotel, hence the iffy signal. The biggest disappointment was the shower, or should I say dripping shower head. There wasn't even enough pressure to get any spray out of it. The manager, Mike, was quick on the scene to try and solve the issue and after a while, we had a shower that was better, but still only just strong enough to wash under. The food in the pub was excellent. I recommend the home made pies. In conclusion, Paddy's is in a good location with great food and service. They just need to fix the water pressure and the wifi. They are the only reason I wouldn't stay here again.
Stayed 3 nights in Jul 2018
Response from Mike on 4 Aug 2018
Thank you for your review, we will see what we can do to improve the WiFi for laptop use. The water pressure in high floor rooms is much improved since our engineer reset the pump controller.

8/10 Good

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
OK, but slightly overpriced
Friendly staff on reception. Large room, slightly dark cos of restricted view through window. TV reception poor. Safety box behind reception on ground floor.. Unattended after 10pm which didn't seem secure. A robbery waiting to happen there. Anyone with a crowbar and a truck can disappear with everyone's safety boxes in 30 secs flat! Swimming pool nice enough and location was good. Disappointing breakfast. Better book without and go somewhere else. Standard rooms have virtually no natural light. Deluxe overpriced at 1250bt. there's better value elsewhere
Response from Mike on 6 Apr 2018
Thanks for your review Jason. We're looking into the TV reception issue, your comments are helpful. We have CCTV in and around the reception area and have never had any security issues at the resort. I will pass on your comments with the owners at the next meeting voicing your concerns.

4/10 Poor

paula

Liked: Cleanliness, staff & service, room comfort
Quite lovely and super handy
I was pleasantly surprised and a bit disappointed at same time. Room was very clean and and super comfortable also it was extra convenient due to its location as right on main street with all food and shops you need , beach 10 minutes walk away. Behind hotel there are large hills covered with greenery. Disappointing was my room didn't have mountain view but I still enjoy it and staff was very kind and food in restaurant was great. Definitely recommen. Just ask for mountain view room!
Stayed 1 night in Mar 2018
Response from Mike. on 8 Apr 2018
Thank you Paula for your review. Is a lack of mountain view from your room really deserved of a 2 out of 5 though when your review comments are otherwise so positive? People don't normally recommend us unless they give a 4 or 5. I think you may have felt that 1 is the best figure to give, alas this is not the case. That would mean you meant to give us a 4, which would be inline with your comments.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Poor
Room dirty...wooden chairs on balcony dirty and wet...no table at balcony...shower in bathroom above toilet bcoz no space..no handtowels...ashtray on balcony not cleaned by maid...wifi good
Stayed 3 nights in Mar 2018
Response from Mike. on 6 Apr 2018
Your comments have been shared with staff. Many thanks.

8/10 Good

Darryl, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel walking distance to what you want
My second stay here and everything just as good as first. Staff are really friendly and helpful. Deluxe room was really good. Breakfast was great. Only one minor problem and that is wifi in top floor room not very good. But with that said I would stay here again. In fact it will be my first choice if I come back to Koh Chang.
Stayed 3 nights in Nov 2017

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Look around
Nice place. But cheaper places on the beach
Stayed 2 nights in Nov 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Nice large rooms, very comfortable. Shower a bit slow but all else perfect. Great service from reception, fluent English spoken.
Stayed 1 night in Oct 2017

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely large rooms
Great value for money. Large room. Located on main road on White Sands. Nice bar/restaurant next door showing football. Walking distance to everywhere in White Sands. Cheap scooters for rent at hotel. Next time I would rather stay at Lonely beach as White sands was quiet & beach difficult to access.
Stayed 1 night in Oct 2017

8/10 Good

Darryl, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to beach
While the hotel is a bit dated I found my room to be clean,tidy and very comfortable. The staff were all very friendly and the room was serviced well every day. It was an easy 10 minute walk down to White sand beach and there was lots of shops and restaurants within easy walking. The local bar area is within 5 minutes walk. The hotel was really well located. The breakfasts were really nice and the pool area was great. Thoroughly recommend this hotel to everyone. Great value for money.

10/10 Excellent

Harry, Thailand

Liked: Cleanliness, staff & service
Nice Hotel Value for momey
Nice Hotel it wasn't luxury but it was value for money one criticism there wasn't any porters to help carry bags etc The breakfast was adequate again value for money when considering the price you pay for the rooms. White Sands beach is within easy walking distance as are bars and restaurants, shops etc

6/10 Okay

todd

Liked: Cleanliness

8/10 Good

Urban

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Andres, Florida

Disliked: Cleanliness, staff & service
Disappointing
Very bad experience on check-in. I booked 2 rooms for 2 nights. On check-in we were first told that we can only have the 2 rooms for the first night and need to move to an other hotel for the second night. After many back and fort they finally agreed that we could stay for the 2 nights. The room was infested with large ants,

8/10 Good

Kelly, Calgary Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a reasonable price
Was about 10 min walk to the beach past many shops, bars, massage etc. Rooms are clean, great pool area and good breakfast ( back bacon). Beds a bit hard ( normal for Thailand)

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel that ticks all the boxes
I have stayed many times here . The service from Reception, cleaners and other staff is exceptional . its in a good location for Nightlife which is only 5 mins away and just a 10 min walk to beach. The Hotel pool is first rate and if you want to explore the Island they hire out motorbikes at cheap rates.

8/10 Good

DG, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice , will be back
good , for budget price , although a lift would be nice .

10/10 Excellent

Diane, St. Helens

Liked: Cleanliness, staff & service, room comfort
Nice pool
Good location for night life but 10 minute walk to the beach room was cleaned every day and only fault really was reception day staff miserable

6/10 Okay

Alex

Liked: Cleanliness
Disliked: Property conditions & facilities
It's a value place. Basically you get what you pay for. The price is fair, but do not expect much

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Food was below average.

8/10 Good

Matthew, Stourbridge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Pretty good hotel for the price. There was a problem with the swimming pool while I was there so didn't get chance to use it, the management were doing their utmost to get it fixed though, it looked like a good pool and should be ok now. The breakfast included in the room rate is excellent, good bacon and eggs and a European and Thai buffet. Loads of bars and restaurants nearby, the beach is 5 minutes walk away and the staff are lovely. Altogether it's well worth the price and I will more than likely stay there again.

2/10 Terrible

dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. A bit of a walk to the beach.
Eat in the restaurant every night fior 10 days. Didn't once have a bad meal. Excellent food.

8/10 Good

Maz, Medway

Liked: Cleanliness, staff & service, room comfort
Happy Hols
A lovely hotel with friendly staff and very helpful manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stay for three nights and have motobike for rental，staff is helpful

4/10 Poor

timothy L.

Disliked: Staff & service
Decent two star hotel
Found many places fully booked over Christmas but space was available here. Delux rooms were dark but large. A bit of a walk to the sea.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place great friendly staff good restaurant very enjoyable stay

8/10 Good

Mandrews, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As good as expected
The hotel met the expectations I had based on the cost of the room. A nice place, well run with good staff.

8/10 Good

Meldrew, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An all round decent hotel
This hotel meets all the expectations I had based on the price I paid. The pool area was nice, the room was clean and comfy. I would happily recommend this place anyone that wanted a quiet and relaxing place to stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
pleasant for the cost nice pool
ok butweather badcant do anything would have had 2 extra nights

10/10 Excellent

philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
on hotel
bon hotel, tout a ete OK
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always pleasure to be here! Nice pool. Dont leave any food to room, ants will come.
Stayed 9 nights in Mar 2020

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Soumiya

Liked: Cleanliness
Stayed 2 nights in Feb 2020

8/10 Good

susanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
The barack is a little rundown, so spend some extra money to get a room in the main building. Good breakfast, nice and very helpful staff.
Stayed 10 nights in Jan 2020

8/10 Good

Tomi

Liked: Staff & service, room comfort
Worth of price
Stayed 5 nights in Jan 2020

10/10 Excellent

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money
Very nice place, small improvements could make it even better, like washing the shower curtains more often and adding a storage shelf for personal belongings in the bathroom.
Stayed 5 nights in Dec 2019