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"Great hotel"

"Comfortable and clean for a one night stay. Breakfast was McDonald’s egg and cheese biscuits, muffins, juice etc. Would have enjoyed sausage in the muffins. Hallways and room carpet seemed clean. TV was older and not the best picture but it did work. Would stay again."

"Great place to stay!"

"Everything was terrible"

"The staff was very friendly and helpful. We chose this property because it was the only traditional hotel within walking distance of an event we were attending (Franklin Blues and BBQ Festival) so the rates were probably higher than normal. Our biggest complaint was the free hot breakfast. All 3 mornings were the same. Tasteless sausage patties and scrambled eggs. A handful of high carb offerings. Weak coffee and rock hard butter. The problem with Franklin is there are no restaurants "downtown"...

"A poor excuse for a hotel. The shower and the bathroom sink didn’t work well, the shower curtain was filthy, and the bath towel was the size of a hand towel. There was only one available outlet in the room, and one of the inputs was too loose to hold a plug. The sliding glass door was very hard to open and almost impossible to lock, and the curtain barely reached across the window/door. The staff was practically nonexistent. There were not enough towels, no coffee maker, and the “breakfast”...

"My fiance and I stayed here for the night because we had a wedding to go to and I want to say this was the best place we have stayed. Staff were nice and I loved the lady that got the breakfast set up. She was bubbly and very nice. She played some music and singing. Very delightful!"

"The view of the Allegany River is breathtaking and the rooms are spacious and clean. The decor makes it feel like home rather than a hotel room. The "take and go" breakfast has a very limited selection. However, the room and the other amenities by far outweigh the limited breakfast. We will definitely stay here again!"

"Some spots on bedding, not the best breakfast. Ice machine didnt work on the floor."

"The young woman that was working at the front desk the night we checked in was excellent. Friendly and good at her job. We got to our room and there weren't any pillows on the bed. I went back to the office and this same woman apologized and got us some pillows. The room wasn't dirty but there were some spots that could have been cleaned better. The bathroom fan was not working very well. Lastly, the shower water was nice and hot, but the pressure wasn't very good. For the price, I expected a...

"Staff was friendly and courteous, we only needed a few hours to sleep while traveling and it was ok for that. "

"ELECTRIC WENT OUT AND PLACE WONT REFUND MY MONEY. PAID $200 MORE FOR HOT TUB AND COULDNT USE BECAUSE ELECTRIC WAS OUT ALL NIGHT. WONT GIVE ME MY MONEY BACK! OTHER THAN THAT THE STAFF AND PLACE WAS GREAT!"

"Our room appeared clean until I went into bathroom and found hair on the vanity, so I cleaned it myself. As I was getting into the shower I grabbed the floormat and it was soaked and again had hair on it. I had called the desk for extra pillows and when she came I had showed her the bathroom and bathmat she offered to bring me a new and that was all! No care if our room was actually cleaned! Will not recommend!"

"W"

"Very clean place"