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Grand Royal Swiss Hotel

4.0 star property
Guests relax in a beautiful garden setting or venture into town for adventures, creating memorable moments at this welcoming retreat

Choose dates to view prices

Grand Royal Swiss Hotel, in a picturesque location, offers an upscale yet comfortable experience. Unwind at the poolside bar, dine at Flavours Restaurant, or relax in the lush garden and spacious terrace. High-speed WiFi and multilingual staff enhance your stay.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Room options

View all photos for Standard Double Room

A hotel room with a bed, a television, a desk with a coffee maker, and a door leading to another room.

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A hotel room with two beds, a wooden desk, and a large window with curtains.

Deluxe Room

  • 27 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Suite

A hotel room with a bed, a dining table with chairs, and a fruit bowl.

Royal Suite

  • 39 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi
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About the area

Kisumu is home to Grand Royal Swiss Hotel. Masai Craft Market and The West End Shopping Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kisumu Impala Sanctuary and Lake Victoria. Visit our Kisumu travel guide
Map
Vihiga Road, Kisumu, 894-40100

What's nearby

  • Kisimu museum
    8 min drive - 8.1 km
  • Kisumu Clock Tower
    9 min drive - 9.1 km
  • Masai Craft Market
    9 min drive - 9.2 km
  • Kisumu Impala Sanctuary
    11 min drive - 10.6 km
  • Dunga Bay
    11 min drive - 10.9 km

Getting around

  • Kisumu (KIS)
    21 min drive

Restaurants

  • Kisumu Airport Catering Services
    11 min drive
  • Kisumu City
    12 min drive
  • Java United Mall
    9 min drive
  • Artcaffe Gastro Bar
    8 min drive
  • Mamba
    8 min drive

About this property

Grand Royal Swiss Hotel

  • Upscale hotel
  • You can look forward to a poolside bar, a terrace and a garden at Grand Royal Swiss Hotel. The on-site restaurant, Flavours Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
  • You'll also find perks such as:
    • An outdoor pool and a children's pool
    • Free self-parking
    • A round-trip airport shuttle (surcharge), concierge services and tour/ticket information
    • Luggage storage, barbecues and multilingual staff
  • Room features
  • All 125 rooms feature comforts, such as 24-hour room service and premium bedding, in addition to perks, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and baths or showers
    • Flat-screen TVs with premium channels
    • Coffee/tea makers, daily housekeeping and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Flavours Restaurant
  • Medoc Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • Lift

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 40.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 120.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 20.00 per vehicle (return)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Does Grand Royal Swiss Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Grand Royal Swiss Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Royal Swiss Hotel?

Self-parking is free at this property.

What time is check-in at Grand Royal Swiss Hotel?

Check-in start time: 2 PM; check-in end time: 7:00 PM. After-hours check-in is not available.

What time is check-out at Grand Royal Swiss Hotel?

Checkout is at 10 AM.

Does Grand Royal Swiss Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20.00 per vehicle applies.

Where is Grand Royal Swiss Hotel located?

Situated in Kisumu, this hotel is within 9 miles (15 km) of Kisimu museum, Kisumu Clock Tower and Masai Craft Market. The West End Shopping Mall and Lake Victoria are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grand Royal Swiss Hotel Reviews

7.8

Good

9.2

Cleanliness

8.0

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 6 out of 18 reviews
Rating 8 - Good. 8 out of 18 reviews
Rating 6 - Okay. 1 out of 18 reviews
Rating 4 - Poor. 1 out of 18 reviews
Rating 2 - Terrible. 2 out of 18 reviews

Reviews

Verified

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an expertly run hotel with an amazingly friendly, helpful and attentive staff who speak excellent English. A nice, safe resort that westerners will feel at home visiting.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, friendly staff, and the food especially the fish was amazing.
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went out of their way to ensure that you are comfortable. Similar to a 4 star hotel in the USA.
Verified

4/10 Poor

Edgar

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Music was blasting restaurant ( banquet going on ) we were in room 205 .. the party didn't stop until 2am Then next morning the music started back at 7am
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for your money and very serene
Stayed 1 night in May 2022
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Amazing
Stayed 1 night in Feb 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were excellent, check in and out were seamless. Waitstaff in the dining room are inattentive and preoccupied
Stayed 2 nights in Feb 2021
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Hotel staff are horrible with managers being the redeeming entities. Without the managers, the staff(specifically front desk staff) run rogue, quoting different prices for the same room and coming up with stay rules on the fly. Disappointing to say the least. Horrible customer service , mediocre food and terrible rooms. The air conditioning did not work and the hot water was spotty. The rooms have no outdoor facing windows. Windows face indoor corridor. Horrible. I would not recommend this hotel.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and facilities - location a bit far from Kisumu but peaceful.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Lutta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My First Stay at the Kisumu Grand Royal

Overall comfortable. Our meeting was facilitated very well.
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT TRIP
Stayed 6 nights in Jul 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was slow. It took me over 30min to check in. The property is great and a good place to relax. However, the pool is at the conference area and one might not enjoy the swim if there is a meeting in progress, which means swimming is limited to evenings after most meetings are done
Stayed 1 night in Apr 2019
Verified

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities, room comfort
Secure hotel in attractive grounds. Rooms are large and well appointed. Staff helpful and friendly. Occupancy seemed low though which detracted from the ambience.
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I lost a smart phone, a power bank and international socket adapter
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury in Kisumu

The Grand Swiss Hotel is a taste of luxury at a good price.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Boureima

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Jecinter

Stayed 1 night in Oct 2021
Verified

8/10 Good

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019