โรงแรมและที่พักในคิงส์วินฟอร์ด

"During checkout, the alarm in the room would not stop ringing. We wanted to extend our stay by one more night, and we had already informed Quinn that he would add an extra night for us. However, Nicolas did not even wait a few minutes before making a new online reservation for another night. The customer service was catastrophic."

"We had a wonderful stay and the staff were incredibly accommodating. They were so helpful in arranging an early check-in for us and even found a room where we could get ready before attending a wedding, which made the whole day much less stressful. Everyone was friendly, professional, and went above and beyond to help. The hotel was clean, comfortable, and in a great location. We really appreciated the excellent service and would happily stay here again."

"The hotel is in a very good location for all amenities."

"Bar and breakfast rooms were great..clean room..however we were given top floor room with four flights of stairs.. room too small for a double with very uneven floor.. Room was very hot window only opened six inches not much air coming in.fan provided was useless.. didn’t get much sleep as we were hot sticky and itratible..not going back.this was not in the heatwave.. the following weekend .."

"Rooms are clean have everything you need only down side the single duvets don’t fit the bed they’re way too small"

"As expected for an airport hotel."

"This is INDUSTRIAL hotel keeping. Useful if you need to be at the Airport overnight, but that's all"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Upon arrival we were met with loud music what seemed like a soul weekender. There was forewarning regarding this and our room was not ready. We had a child of 8 with us so it was a bit unfair on him. The bathroom had no fascia on the shower temp control and there was mould on the ceiling. The tissue box had no tissues in during our two night stay. The mini fridge was not stocked upon arrival . When I asked if I could see the room before I was paid I was told they needed a managers consent which...

"Good for the NEC."

"Bed was comfy and clean. Bathroom was clean - bath had shower over it - could do with grab rail to help get in and out of bath. Room looks like it could do with a repaint and skirting board and window need a good clean! Window looked out over very wild piece of garden. No lift but there was a stair lift. Communal areas also look in need of TLC. No food in restaurant in evening but Deliveroo deliver to hotel. Breakfast ok- self service."

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"the breakfast wasn't the best to be honest. my smoked salmon beneath a lovely egg was not fresh and was browning at the edges."

"Had to click on something to get to this part of the review. Never actually stayed at the hotel, but spoke to a lady called Catherine who was brilliant! We had to cancel due to family commitments, but good old Expedia wouldn’t refund as they said I was too late to do as, but I took out the cancellation cover with them which said I could cancel up to the 3/5, but they thought different. I will never use Expedia again. You need to speak to people not robots!!"

"Staff very helpful and professional"

"The room I was given had a view from the window of a store room for gym equipment"

"No era lo que esperaba"

"Outstanding location and nice rooms and good bar"

"Grim"

"No elevator for disabled people"