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Reviews of Quality Inn Kingsville Hwy 77

2.5 out of 5
Quality Inn Kingsville Hwy 77
505 N Hwy 77, Kingsville, TX

Reviews

7.8

Good

Rating 10 - Excellent. 119 out of 312 reviews" "
Rating 8 - Good. 100 out of 312 reviews" "
Rating 6 - Okay. 49 out of 312 reviews" "
Rating 4 - Poor. 28 out of 312 reviews" "
Rating 2 - Terrible. 16 out of 312 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good place and location
Stayed 1 night in May 2024

6/10 Okay

Claudia

Travelled with family
Liked: Cleanliness
The AC in the room was loud, we had trouble falling asleep. Also, breakfast was lame, the second night they didn't have all the items and there was no coffee. The shower wasn't working properly either.
Stayed 2 nights in Apr 2024
Response from Kamlesh Bhikha GM on 9 May 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Aurora

Stayed 2 nights in Mar 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kamlesh Bhikha GM on 23 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

4/10 Poor

Juan

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Place was clean room ok Breakfast horrible
Stayed 2 nights in Apr 2024
Response from Kamlesh Bhikha GM on 17 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

4/10 Poor

Courtney

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location is convenient but the hotel really needs some upgrades. Almost no options for breakfast, only had very limited choices. Walls and floors were dirty, king size bed mattress needed to be replaced in room 107. Staff was polite and kind and the price was reasonable.
Stayed 1 night in Apr 2024
Response from Kamlesh Bhikha GM on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Enrique

Nice place very clean.
Stayed 2 nights in Mar 2024
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Billy, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, friendly staff.
Stayed 1 night in Mar 2024
Response from Kamlesh Bhikha GM on 17 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

brady

Stayed 2 nights in Mar 2024
Response from Kamlesh Bhikha GM on 17 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Rosenda

Great customer service
Stayed 1 night in Feb 2024
Response from Kamlesh Bhikha GM on 17 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
The floors were dirty and not mopped. The bathroom fixtures were loosing. One of the bathroom lights was flickering. One of the white blankets had huge yellow stains.
Stayed 1 night in Feb 2024
Response from Kamlesh Bhikha GM on 17 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight stay
We've stayed here several times and each time we have a nice, clean, and comfy room. That staff is friendly and location is convienient and great overnight stay for the price. There's nothing fancy about it, aside from the nice lobby, but it's clean and comfy.
Stayed 1 night in Feb 2024
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The réceptionist was helpful, accommodating, and friendly.
Stayed 1 night in Jan 2024
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

6/10 Okay

Ray

Travelled with partner
Stayed 1 night in Jan 2024
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Charles, Clifton

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was only there for 1 night. Check in was very fast. Lots of space. Breakfast was decent.
Stayed 1 night in Jan 2024
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Martha

Stayed 1 night in Dec 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

6/10 Okay

William

Stayed 4 nights in Dec 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

2/10 Terrible

Mary

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Toilet seat broken as well as shower and elevator
Stayed 1 night in Dec 2023

10/10 Excellent

Rosenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Comfortable but poorly maintained
Comfy bed and fairly quiet but the room was never cleaned. There were clumps of hair in the shower and the TV didn't work at all. There was also a huge iron burn in the furniture. The breakfast was all gone by 7am and they never brought out any more. I have photos but this stupid app won't let me attach them.
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

4/10 Poor

Jesslynn

Liked: Staff & service
Disliked: Cleanliness, amenities
Elevator weren't working. There was trash in the room trash cans n refrigerator like if they did not clean the rooms. Hair was in the bathtub
Stayed 3 nights in Dec 2023

6/10 Okay

Elaine

Stayed 1 night in Sep 2023

2/10 Terrible

Kelley

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
If there was a rating in negative integers I'd be able to rate more accurately. The filth in this "hotel" cannot be overstated. I'm embarrassed to admit that I actually slept here for 5 hrs and had to use the shower. There was MOLD, rust, accumulated dirt, dust, bubbling/peeling paint. There was excessive powder in the chair, between the cushions, on the floor, on the box spring cover, in the stairwell hall - for bugs? Room freshener? Why on the vinyl floor? These issues weren't only in the room they were also in the entryway to the breakfast area, the hall leading to several rooms and in the stairwell hall. DO NOT SPEND YOUR TIME OR MONEY HERE. Disgusting is an understatement. .. .to be fair the lady at the desk when I checked in at midnight was pleasant...
Stayed 1 night in Nov 2023

10/10 Excellent

Shelly

Travelled with family
Liked: Staff & service, property conditions & facilities
Checked in late around 11:00 pm and the front desk was wonderful! We were done in 5 minutes! Hotel clean and quiet!
Stayed 1 night in Oct 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unplanned stay with a happy ending
It was an unplanned stay but the app was very efficient and clear to use. When we arrived in 5 minutes all was ready. The room was just what we expected and what we needed.
Stayed 1 night in Sep 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

2/10 Terrible

Araceli

Stayed 1 night in Sep 2023

4/10 Poor

Courtney

Travelled with family
Disliked: Amenities, property conditions & facilities
Room was dirty, had a used bandaid on the air unit in room, sheets were dirty on one of the beds, and the tv did not work. Very disappointing and a waste of money.
Stayed 1 night in Sep 2023

6/10 Okay

Will

Liked: Staff & service
Disliked: Property conditions & facilities
There were too many things in need of repair. First floor orange juice and soft drink machine. Third floor ice machine didn't work. Elevator stopped working on our third night there. The staff was extremely friendly and helpful though.
Stayed 3 nights in Aug 2023

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time
Stayed 1 night in Aug 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

4/10 Poor

Adriana

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2023

4/10 Poor

Manuela

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy room
Sorry to say my room was dirty, the bathroom was not washed properly there were hairs left behind from the prevous occupants. The sheets and the pillows smelled dirty, my room in general was the filthy . But the staff was awesome, no complaints on that.
Stayed 1 night in Aug 2023

10/10 Excellent

Zayuri

Stayed 1 night in Jun 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

8/10 Good

Bob

Stayed 1 night in Jun 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

6/10 Okay

Amanda

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Worst 3 night stay.
This hotel was allot older than from the pictures. Stayed here because it looked like it had a nice bbq area. The table was very old, webs and bugs everywhere. My restroom had plumbing issues and the front office person would not allow my husband to use it because she said they locked it because people always going to make a mess in there. Then he heard her complaining about him on the phone. Very rude, nosey and un accommodating staff. The door that goes to the pool also stays locked so you have to walk around to the sides or front of building. I don’t understand why they are open if they don’t want people using the amenities offered. Tried getting my moved to another room and manager would not allow, he said there all the same. Never again for this place.
Stayed 3 nights in Jun 2023

8/10 Good

Hugo

Stayed 1 night in Jun 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

8/10 Good

Lloyal

Travelled with family
Liked: Cleanliness, staff & service
Issue was addressed at 1pm after missing out on a full night. It was the reason we picked the place. It was not a total bust. Just disappointing. We don’t get long weekends often. Staff was very courteous on the up side.
Stayed 2 nights in May 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Good time
Stayed 1 night in May 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Anthony

Stayed 1 night in Apr 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Jerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean sheets, clean bathroom, excellent stay
Stayed 1 night in Apr 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Sylvia M

Liked: Staff & service, property conditions & facilities
Friendly staff. Courteous. Clear, precise instructions. Treated with the upmost respect, and when that happens it always makes me want to come back or recommend the establishment. Good job.
Stayed 1 night in Mar 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

6/10 Okay

Anastacio

Stayed 1 night in Mar 2023

4/10 Poor

Joanna Marie Bonto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not coming back
Never coming back. Almost everything is lacking.
Stayed 1 night in Mar 2023

4/10 Poor

Jay

Business traveller
Disliked: Staff & service
Staff was rude.
Stayed 1 night in Feb 2023

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was exactly what I expected. The breakfast was a little less than promised, but overall the hotel and stay were enjoyable.
Stayed 1 night in Feb 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!

10/10 Excellent

Ricardo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and economical. Good breakfast offered.
Stayed 1 night in Feb 2023
Response from Kamlesh Bhikha GM on 14 Apr 2024
Thanks for staying with us. Glad that you liked it. We appreciate your feedback!