I made reservations the same day through Expedia, only to realize there is a three day notice required. I was not granted accommodations and had to find somewhere else to stay. Tried to cancel it through the app and it would not let me. The hotel sends me a pretentious message (a few hours later) written as if they tried contacting me days before when that would be impossible as my booking was on the day I needed the room for. Expedia charged my card on behalf of this hotel— it’s been almost 3 months and I’m still fighting the hotel & Expedia for my refund. Please work on your customer service. I’ve reached out on watsapp and on Expedia with no solution from you. It doesn’t make sense. I call continuously, have sent numerous messages and no one has gotten back to me as yet to confirm my refund. Please let Expedia know that I was not accommodated so that my card can be refunded. Cancelling within 24hrs (less than an hour in my case) is legal and should be included in your clause. Anything else is predatory. Do not be a predatory business where you take money without hosting individuals then deny refund. That’s what you have done in my case. God Bless You! I wish you peace. May your business be better. Thank you!
เข้าพัก 2 คืน, กรกฎาคม 2021
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Mitzie
16 ก.พ. 2020
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
This apartment is lovely. Very clean and very comfortable and in a great location. Super comfy beds as well! No regrets about booking.
เข้าพัก 1 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Daniel
27 ม.ค. 2020
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The art on the wall is very nice if you are into art. The space is very cozy and everything is in working order.
Was very colorful but also very cozy and the location is ver prime. We were in the middle of it all. Tip: Avoid Half Way Tree and New Kingston during peak hours because the traffic is bad. The property is very nice. Will book again.
เข้าพัก 1 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
Yara
10 ธ.ค. 2019
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Very cozy apartment and they gave us the ground floor unit we requested. The location is also very close to Half Way Tree so we were close to everything that matters. Three nights wasn't a long enough stay. Will book here again.
เข้าพัก 3 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
McGhee
7 ธ.ค. 2019
ชื่นชอบ: ความสะอาด, สิ่งอำนว ยความสะดวก
Sasha is really a good host. She made us comfortable and provided us with the right information we needed. The location was was perfect for our convenience and very close if not in the heart of everything.