I booked this accommodation as it is advertised as having a restaurant and a bar so we could have an evening meal for my birthday, only to be told that they do not do meals and haven’t done for 7 years. This therefore is false advertising and I have made a complaint to Expedia as I paid for 2 nights @£95 per night. I will be seeking compensation for your misleading advertisement
Jackie
เข้าพัก 2 คืน, ตุลาคม 2023
2/10 แย่มาก
paul
11 ก.ย. 2023
ไม่ชื่นชอบ: พนักงานและบริการ
On the hotels.com website it is advertised as a b&b so were extremely surprised it was bed only. As it was room only this should have been made clear at the time of the booking.They did not appear to realise we were arriving so no key was left,had to find someone. We were shown to our room upstairs down a badly lit corridor. We seemed a bit of an inconvenience . If they were expecting us they should have turned on the fridge. There was a carton of milk still in the fridge that had gone off . We were told where we could get breakfast in the morning and no mention where the restaurant/bar was though I expect it was shut.We left the next morning as it was such a disappointment . We would not recommend this as a place to stay. Instead of staying 3 nights we left the next day. They probably did not know we had left.
Did not see any staff all weekend, key left in front porch with a note on arrival. Place felt ambandoned and un safe, had it not been height of summer season would have looked for alternative on night of arrival. Advertised details incorrect no restaurant or food available after 5 hour drive had to go out to find food. Plates and cultery left in room with very noisy fridge next to bed, expected to wash up in basin in bathroom. Farm in the middle of nowhere so no where to get food. Down stairs cluttered with parcels at door all weekend. Lounge area dark un welcoming and full of clutter and smelt of damp. Dreadful, will think twice about booking private b&b again. One room 2 nights £260 feel totally ripped off.
We can say that the bathroom was really clean, other than that we cannot be positive about anything else. The whole feeling of the property left a lot to be desired e.g.light bulbs not working, bathroom door handle loose, communal areas were uncared for and shambolic. Not a happy experience.
Burton Farmhouse provides very reasonably priced, comfortable accommodation a 10 minute drive from Salcombe. It's bed only not breakfast but there is a kettle, fridge, crockery, etc. in the room. Checking in and out was easy.
Heather
เข้าพัก 2 คืน, พฤษภาคม 2023
8/10 ดี
Deborah, Leighton Buzzard
เดินทางเป็นกลุ่ม
8 พ.ค. 2023
ชื่นชอบ: ความสะอาด
An unusual level of independence given to the traveller - very limited contact with hosts but you knew they were there if needed and they certainly responded to our needs promptly !
This arrangement suited our needs , but might not suit those that enjoy more contact with the hosts .
We didn’t find where our room was easily and I know it said no front of house but when I tried to ring none answered and the message box was full. I feel also that there is no reason not to include breakfast as everywhere is open now and this is not reflected clearly in the booking. The pot of porridge and biscuits being a poor substitute and you had to help yourself in a laundry cupboard for the second night! Not good service
Nice location but really need to make themselves available to guests if repeat business is wanted and to provide breakfast