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"First rate"

"From the moment I arrived, I knew this hotel was in a class of its own. The level of service is nothing short of outstanding—every staff member I encountered was warm, attentive, and genuinely committed to ensuring a flawless stay. The room combined elegance with modern comfort, featuring generous space, beautifully curated décor, and breathtaking views. The bed was exceptionally comfortable, and every detail—from the high-quality linens to the thoughtfully stocked amenities—reflected a...

"Perfect location Staff friendly and helpful Rooms a lot smaller than on photos but just to sleep for a couple of nights is fine "

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"All staff were friendly and very helpful. The room was spotless, and although not that big, it had everything we need. The complimentary mini bar is a nice touch and staff asked multiple times if we needed anything further. We didn’t eat at the hotel so can’t comment on the food. Great location for Tower Bridge and Borough Market and central enough to get to other areas like Covent Garden without too much trouble. "

"Il personale è sempre stato cortese e professionale. Un particolare elogio a Gennaro per la sua professionalità e competenza "

"The hotel is great and clean. But looks like it might be needing uplift soon. The food was okay but would have been nice to separate the ham and pork sausage from the other food to avoid cross contamination for those that don’t eat pork. "

"overall great service, wonderful breakfast and very nice room!"