Verified
10/10 Excellent
j
26 Mar 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St Augustine Apartment & Hotel
3.0 star property
Families enjoy a welcoming retreat with supervised childcare, a delicious breakfast buffet, and a prime location for exploring Rwanda's attractions.
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Photo gallery for St Augustine Apartment & Hotel
St Augustine Apartment & Hotel in vibrant Kigali offers families a perfect base near the Convention Centre. Guests enjoy continental breakfast, relax in the garden, or play in the arcade/game room. In-room WiFi and on-site childcare provide comfort and entertainment for all ages.
Reviews
9.49.4 out of 10
Exceptional
Popular amenities
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Business services
- Bar
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Policies
Check-in
Check-in start time: midnight; check-in end time: 10:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 21
Check-out
Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 20.0 per night.
Payment types at the property
Important information
Optional extras
- Airport shuttle fee: USD 30.00 per vehicle (return)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and on-site parking
This property accepts credit cards, debit cards, mobile payments and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is St Augustine Apartment & Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at St Augustine Apartment & Hotel?
Self-parking is free at this property.
What time is check-in at St Augustine Apartment & Hotel?
Check-in start time: midnight; check-in end time: 10:00 AM. Late check-in is available during limited hours.
What time is check-out at St Augustine Apartment & Hotel?
Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).
Does St Augustine Apartment & Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 30.00 per vehicle applies.
Where is St Augustine Apartment & Hotel located?
This family-friendly Kigali hotel is located near the airport, within 3 mi (5 km) of Kigali Convention Centre and Kigali Heights. Rwanda Development Board and Inema Art Center are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
7.6
Location
9.8
Staff & service
9.4
Property conditions & facilities
Rating 10 - Excellent. 4 out of 6 reviews
10 - Excellent
4
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
Henrik
26 Feb 2021
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good Hotel
The Hotel is very good even is far from the city and the area around is not very nice. The Room and the service is really good.
Henrik
Stayed 2 nights in Dec 2020
Verified
8/10 Good
Admire
10 Aug 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Hotels.com is still advertising rooms at this property even though there were sold out. Upon arrival I was told that the executive room I had booked was not available but the manager made an alternative arrangement I was happy about. The place is very nice and the staff are friendly. Will definitely stay here again but will call the manager before booking.
Admire
Stayed 1 night in Aug 2019
Verified
10/10 Excellent
Marvelous
21 Jul 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like that the apartment is not downtown. I could easily walk to the local shops and restaurants. Public transport to town is easily available.
The place is nice and clean.
The staff were very helpful and accommodating.
Thank you
Marvelous
Stayed 2 nights in Jul 2018
Verified
8/10 Good
Heikki
27 Jul 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Kigali.
A clean and nice hotel located in a lively neighbourhood in Kigali. Very friendly staff and a restaurant with both African and international dishes.
Heikki
Stayed 4 nights in Jul 2017
Verified
10/10 Excellent
David
28 Mar 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Splendide et ils ont tous d’une gentillesse
David
Stayed 3 nights in Mar 2019