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Puma Garden and Suites

2.5 star property
Travelers start each morning with a hearty breakfast before taking advantage of convenient laundry services that make multi-day stays feel effortless

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Puma Garden and Suites creates a peaceful escape in Remera's bustling center. Guests fuel up with the included full breakfast each morning, drop off laundry for dry cleaning service when needed, and connect easily using the in-room WiFi throughout their stay.

Reviews

2.0 out of 10

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Laundry room
  • Housekeeping
  • 24/7 front desk
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About this property

Puma Garden and Suites

  • Hotel located in Remera
  • Puma Garden and Suites provides amenities, such as free full breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self-parking
    • Smoke-free property and a 24-hour front desk
  • Room features
  • All guest rooms at Puma Garden and Suites offer amenities, such as free WiFi.
  • Extra conveniences in all rooms include:
    • Showers and toothbrushes and toothpaste
    • Smart TVs with satellite channels
    • Children's slippers and daily housekeeping

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Front of property
The Vibrant Loadge
Kigali
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
5.6 out of 10, 13 reviews
The price is ฿484
฿586 total
includes taxes & fees
28 May - 29 May
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Policies

Check-in

Check-in start time: noon; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have any lifts

Frequently asked questions

Is Puma Garden and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Puma Garden and Suites?

Self-parking is free at this property.

What time is check-in at Puma Garden and Suites?

Check-in start time: noon; check-in end time: anytime.

What time is check-out at Puma Garden and Suites?

Checkout is at 10:30 AM.

Where is Puma Garden and Suites located?

Located in Remera, this hotel is within 2 miles (3 km) of Kigali Golf Club, Rwanda Development Board and Inema Art Center. Ivuka Arts Kigali and University of Kigali are also within 2 miles (3 km).

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Reviews

Reviews

2.0

6.0

Cleanliness

2.0

Staff & service

4.0

Property conditions & facilities
Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 1 out of 1 reviews

Reviews

Verified

2/10 Terrible

Claude

Disliked: Staff & service, property conditions & facilities

Nightmare

Worse experience of my trip ever. First they made me pay in cash after i had paid online with prebooking. They denied being partners with hotels.com despite their hotel advertising being on hitels.com and after i told them that they made.pay twice, they refused to give me refund and asked that i should deal with hotels.com myself to get the refund. They made the same breakfast everyday and didn't make any changes at all. They made me pay extra for drinking water and they said it wasn't part of the breakfast service. Most of the services advertised on hotels.com were not available :(
Stayed 4 nights in Sep 2022