This was an excellent stay. The hotel is lovely, staff and so helpful and kind and the breakfast is fantastic. Next time I am in Kharkiv I will be staying here for sure.
Great stay over NYE! Staff at the front desk spoke English so made checking in very easy. Lobby bar was a tad slow but probably because NYE special staffing so not a problem. Will stay every time in Kharkiv!
Everything is good,service,room,quality of food at breakfast.But one disappointing -quality of sparkling wine on the breakfast,it was cheapest local one,named Shabo brut-strange budget level for such 5 star hotel
เข้าพัก 1 คืน, กุมภาพันธ์ 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Jackie
16 ม.ค. 2020
No it was less than anticipated not at all would be better if the stars would be assigned correctly
เข้าพัก 1 คืน, มกราคม 2020
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
SungMin
30 ส.ค. 2022
ชื่นชอบ: ความสะอาด
They are being bombed so don't know what its really like, but i oaid a lot to stay in a gotel where it was hard to get intk parking, find the person to check in and most of the facilities where closed. Should have been half the price i paid.
We had an amazing time at this hotel!!! The room is spacious, clean and equipped with all the things you need for comfortable staying. The bed is huge and soft. Amazing room service with good prices and excellent service! The only drawback is that you can’t control the temperature inside the room instead you need to call to the receptionist and ask to lower or higher air conditioner.
This hotel's service is top shelf. Outstanding staff. I enjoyed the stay. Highly recommend.
The only thing I don't recommend is to order a transfer to the airport - the guy was late and looked like a mob from 90', talking on a phone and wore a big golden chain, really like a mob.
They arranged to have my PCR test in my room, brought the result back to me. Amazing. The personnel is like in a World top class hotel.
I would stay again in there.