Search Hotels Near Khai Island, Ko Yao

"Amazing staff and service "

"Excellent views, amenities and architecture. Breakfast needs a massive improvement in terms of taste and service. Everyday many dishes were empty and refilling took time. Cleanliness of the restaurants also needs to improve. Room housekeeping also needs improvement. Infrastructure needs fixing as in times of rains, the roof of both the sea side restaurants was leaking from many places causing a massive inconvenience to guests in the middle of their meals. The main pool was also quite dirty. A la carte food was surprisingly good however."

"We loved this resort, excellent food, loved the beautiful beach and the pool was very clean and relaxing! We have already recommended this resort!"

"I booked Moonlit Bay Hotel through Hotels.com based on beautiful photos. The reality was shocking: the property is in a state of disrepair and feels abandoned. - The room I was given and the private swimming pool were dirty on arrival. - The shower cubicle was blocked. - Some area of hotel is neglected, with broken facilities and unsafe conditions. - The architecture is beautiful but has been left to ruin, making the place feel like a ghost hotel. - Water pressure was extremely weak, and the temperature constantly switched from cold to hot without control. - Guest rooms are not cleaned in daily basis unless you specifically request it. I complained at reception, they asked cleaners to go back and clean the room and swimming pool but, the lack of maintenance was visible. I also contacted Hotels.com for relocation, but their support process was slow and costly by phone. Hotels.com should remove or update their advert to reflect the true condition of the property. Guests deserve transparency, not glossy photos of a past that no longer exists. I strongly advise future travelers to avoid booking this hotel until it is properly renovated and maintained. "

"Room was very comfortable and cleaned every day. Was pleasantly surprised that this is exactly what it claims to be. Thoroughly enjoyed our time there. Totally relaxed atmosphere right on beach. Pool area were lovely. Breakfast was good too. Would highly recommend. Good value for money and quick response from hotel on any queries you may have."

"Staff was amazing!"

"Cozy but spacious room. Loveky peaceful resort! "

"Not clean Lot of insects lizards Very old Outdated Bad service I don't know how it has such a good review Maybe it was good before"