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"I don’t know what people were complaining about. The carpet is meant to look like the ocean. It’s an ocean theme hotel. It may need a little bit of updating in places, but overall really not much. We absolutely loved staying here. The staff was so friendly and nice and the room was unbelievably clean and I have high cleaning standards"

"Staff was friendly room was clean had a nice view of Gulf. Jimmy’s Crows Nest was a blast on 10th floor outside. "

"Breakfast was great! Staff were amazing and the property was very clean, even with the construction/remodeling going on. "

"We will be back. Looking good after recent remode."

"Great room"

"Clean room, staff"

"Nice place. Good staff."

"Once again Pelican Pointe did not disappoint. The check in was quick, our room was ready before 3 pm and we were able to enjoy a full day at the beach. The room was spotless. Brand new fridge in the room. Bathroom was clean and shampoo, conditioner and body wash was provided, which was great. There were beach chairs available to use during our stay. Beach towels were also provided in the room. Another great stay at a gem of a hotel."

"The staff was friendly and very helpful."

"Water front view is great ! Only complaint is that there was no meat on the breakfast buffet and only hard boiled eggs. The only hot items were pancakes and English muffins. But that’s a personal preference I suppose."

"Everything about the Hacienda is off the charts. From check in to check out you get friendly caring help, REALLY clean rooms, and a fun bar/restaurant! "

"Very helpful and courteous staff. Clean , quiet room "

"The staff at the front desk was amazing! Always helpful!"

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