โมเทลใน คีส์

"Entire facility and room smelled like cigarettes and pot. Staff was very helpful, but very unfamiliar with bookings from hotels.com. Deadbolt lock did not function. Motel is in pretty sketchy part of town with constant traffic. "

"It is so dirty the sheets were dirty torn "

"I booked my stay for week thru hotels .com 20 mins into my stay the manager shows up at my door telling me that I need to pay more money or I'm not going to be able to say it even though I paid the rate in full on hotels.com so it's been over 6 days after I paid for a week already tomorrow will be a week now and I still have not got my money back I have been given the runaround everywhere at the time I turn as we get my money or whatever back because the reservation was canceled the next...

"Reserved the room and was not informed that there needed to be a 3 party authorization, employee went to hotel and was not able to check in and there was NO one at the front desk to help. Terrible customer service"

"They never got my payment from hotels.com then tried to make me pay again with them at the front desk . Had hotes call them to confirm but ended up getting a refund and then. I have to pack up call for a ride book anther hotel check in and unpack again and it was 11 o’clock at night . "