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"Lovely hotel , staff very friendly some lovely pubs on the walk into the city centre"

"Second time staying in this hotel over the Christmas period. Fabulous in every way "

"The hotel waa great, parking a little tight, but manageable, room was warm, clean and comfy, great access to the shops, with a 5 minute walk, staff were amazing to top it all off, parking is free if book with the hotel, if not you need to pay. "

"Club room - clean, great feel, extra pillows, Nespresso machine and complimentary water in fridge. Room 503- amazing view of river and the Minster!"

"The welcome from the the Receptionist was excellent ensured we had a suitable room to meet our needs. Hotel room was very clean and beautifully decorated. The room was heated individually, controlled in the room. Breakfast was excellent lots of hot and cold choices. Highly recommend especially due to the onsite parking which is a bonus in York. All the staff are very polite and friendly."

"Location of hotel was perfect "

"Beautifully decorated rooms provided you like art-deco. Very conveniently located. Breakfast whilst not plentiful excellent quality, more so than the dinner. Service excellent."

"Excellent ! "

"Amazing service, very friendly staff. I think the best service I got in UK so far. The breakfast is delicious and fresh. The rooms are on the smaller side compared to US hotel rooms but still double. Loved the room decoration and the design. The only thing to point out is the shower tub didn’t drain the water well, but I think it’s a fixable issue. Overall really liked it and planning to come back again "

"Had an issue with parking when first arrived, was not listed on screen, the chap added my car details so all sorted .. good job .. thank you"

"On arrival the staff were very pleasant and welcoming, the room was spotless and better than advertised the minimal shop downstairs was more than adequate the only criticism is the parking situation but you are made aware well in advance overall a fantastic stay and would recommend."

"Lovely horel"

"This hotel & Spa is absolutely amazing, the staff were so attentive to our needs, I had booked this hotel for a treat for my family which they so enjoyed, the grounds are beautiful and the food is cooked from the best quality, yes, the spa is not huge when you compare this to other spa facilities but this gives this hotel spa the advantage of giving you space to enjoy the spa experience, would I travel to this hotel again, most definitely, worth every penny."

"Great service fantastic food can't wait to stay again "