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"Lovely hotel with exceptionally friendly staff , particularly Georgina in the Spa"

"Enjoyed the stay but it was noisy trying to get to sleep in the cottage room and I’m curious as to why there were only 9 loungers in the spa but there are 60 bedrooms ? I had to sit on a chair .. not really the spa experience I was looking for. Also another gripe of mine is no full length mirrors in bedrooms ? And no table near a mirror to sit and dry hair and do makeup ? It’s the little things that make all the difference."

"The stay here was bought for us as a gift. It was such a thoughtful gift as we had 2 wonderful days / nights in the beautiful village of Helmsley. The heated pool was a real delight as was the use of the spa facilities. "

"Staff were friendly. Breakfast very good. Room was clean"

"We checked into the Grand Royal in York after a dismal experience at another hotel in York. The room, air conditioning, and staff were fabulous. The room was gorgeous, the staff could not have been more helpful, and we looked a mess after a bad experience at another hotel in York, but they treated us with respect and helped us to our room. The breakfast was fantastic, bar and restaurant and spa as well. This is the BEST hotel in York!"

"We have stayed here a few times we love it "

"Beautiful country hotel, small and personal service, delightful comfortable en-suite rooms, warm inviting pool - often to ourselves, incredible top class gourmet food - formal dining and bar food served in the warm and cosy bar area or the relaxing lounge. So much choice at breakfast, all delicious, everything you could want. Can’t wait to go back in summer to enjoy the open terrace overlooking the pond. A real joy to stay here."