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"The usual, consistent quality"

"Friendly staff, not the best motel but not the worst. My Tv remote didn’t work but that’s about my only complaint."

"Staff were helpful and very friendly"

"Always a comfortable stay."

"Staff was really welcoming and the rooms were immaculate."

"Nothing will never stay thair again"

"Amazing staff and quaint hotel ! Love the upscale yet comfortable relaxed feel to this great boutique hotel close to chagrin falls ! Very convenient and includes hotel bar and restaurant giving you the option to stay in once you’ve arrived."

"Stay here annually and kep returning as rooms are clean, staff friendly, location close by where I need to be, complimentary breakfast isn't bad"

"AC is a bit loud. Staff is very friendly and helpful. Location and parking is convenient."

"Have stayed here before and had good experiences but this time was pretty terrible. The bathroom was dirty, there was a fake nail on the carpet, and there was this loud intermittent vibrating/humming noise ALL night and day. We asked the housekeeper to service our room on the 2nd day since no one did on our first morning but they still didn’t clean it. The breakfast was adequate but the warm food (eggs, sausage, etc) was always just a little too cold to enjoy."

"Everyyhing i needed and super convenient for travel "

"Great stay overall!"

"Very comfortable and clean room. We slept well, the beds were comfortable, and the temperature in the room was easy to control. Our check-in was seamless. I wanted more places to hang towels and washcloths, but the bathroom was clean and the shower had good pressure. We will stay here again if we are in the area."

"Clean and friendly staffs. Will visit again."

"The parking lot was well lit and accessible. The bed was comfortable. We appreciated the location to Cuyahoga Valley National Park. And the room was cheap. However, the ratings didn’t match up to the actual room. The room needed maintenance, like grouting around bathroom tiles was missing and the carpet was dirty and sticky. The evening staff was slow to come to the counter for check in. I wish we stayed somewhere else for our multi-day stay."

"Great hotel for the price. There was a loose floor board on our room but nothing else to complain about."

"Great location"

"Another great stay at Holiday Inn Express & Suites! I have come to rely on these hotels for their clean, smoke-free rooms and comfortable environment, as well as their free breakfast. Their service is always top notch as well!"

"staff great, had medical emergency and staff right there to help, but breakfast a little shaky"