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"Amazing location with sea view like we were in Hawaii Breakfast buffet variety was abundant Friendly helpful staff The hot bath and venue decor are dated, a facelift will raise the standard up a few notches "

"The facility was the definition of Zen! Staff was friendly and attentive. The facility was minimalistic but beautiful! Welcome tea host and bartender DAVID, made our stay that much more memorable. If you decide to stay here, I highly recommend you visit the 8th floor in the evening for some libations and say hi to David for us!"

"Amazing in room and private onsen baths. Hotel was beside the river. Charming."

"The rooms at Excellency Floors are spacious with magnificent ocean views and kaiseki dinner & buffet breakfast which included are beyond my expectations. All the onsens i tried during my stay especially the ones in the private rooms are like a retreat experience that can cleanse the mind, body and soul. Highly recommended for couples & family trips."

"Very nice hotel, the rooms could be a bit nicer. I'd be weary staying here in the very hot months because the room didn't cool down much with the fan. Overall good spot."

"It's an amazing hotel.staff were wonderful"

"We had a short stay here, so staff quietly did their job, we didn’t need the room cleaned"

"Onsen in room is a game changer. We were already 18 days into our vacation and our legs appreciated being pampered."

"Old hotel, spacious rooms but not that clean."