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"Glad we stayed at Royal Sonesta for a week. My family had a great time. The swimming pool and Jacuzzi were clean and we spent a lot of time in water. The kalpaki beach access is a great convenience. The food at kukui restaurant was great. The staff were very helpful and the concierge helped me plan out my week to my requirements. The walkway in between the beach and Sonesta provided for some scenic evening walks. The location is ideal. It's close to the airport and many other attractions are within 30 mins drive. Highly recommend this resort. "

"Front desk staff was rude at check in, we were given the wrong room, the property is so old the air conditioners and front door were completely rusted out, and the cottage rooms are right next to a huge public park right out the windows and front door. "

"Great location "

"Room was always clean. Staff was super friendly and helpful with any questions we had. "

"We were surprised to learn that we ended up at a time share resort. The listing had the word “aparthotel” in small print which is the code for understanding that this isn’t a standard hotel arrangement. Our suite was OK but pretty blah. A second disappointment was that we were put in an accessible suite which meant that the bathroom was unpleasant. And while there is a good restaurant on the property it doesn’t serve breakfast so you need to buy food at their little market or the local grocery store which was recovering from a problem with their refrigeration system. The resort location is close to several great beaches and Hanelei is a prime area to explore. And once we adjusted to the timeshare mode our stay was pleasant. "

"Construction was a drag, but we loved the quietness of the place and the outdoor and pool spaces "

"Many great things about this property. Prime location, attentive staff, enjoyable pools and water features to name a few. The building doesn’t have a new feel and we were frustrated by the lack of elevators. Our room had a great view of the pools and the ocean but because of the elevator placement we had to walk over a third of a mile to get to our car in the self park lot. It’s one of the poorest design I have seen. "

"Beautiful view, very quiet. Felt like only ones there. Rooms are a bit small but sufficient. Note we booked here as they had a restaurant but when we checked in we were notified it was closed for renovations and has been a long time. Very disappointed it was not noted on their website. "

"Don’t know"