Is Royal Penguin Boutique Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Royal Penguin Boutique Hotel & Spa?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Royal Penguin Boutique Hotel & Spa?

Check-in start time: 1:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Royal Penguin Boutique Hotel & Spa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Royal Penguin Boutique Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 15 per vehicle applies.

Where is Royal Penguin Boutique Hotel & Spa located?

This family-friendly Kathmandu hotel is located near the airport, within a 10-minute walk of Temples of the Elements, Asan Bazaar and Garden of Dreams. Pashupatinath Temple is 3 mi (4.8 km) away.

Royal Penguin Boutique Hotel & Spa Reviews, Deals & Photos 2025

8/10 Good

Verified traveller

14 Feb 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

カトマンズのタメル地区に位置するこのホテルは、ダルバール広場も徒歩圏内であり、アウトドアショップ、レストランととても便利な場所にあります。セキュリティーも万全であり、ガードマンもホテルの朝食も24時間対応で感激しました。カトマンズに宿泊の際は、また利用したいと思います。

Stayed 4 nights in Feb 2020

10/10 Excellent

Geof

6 Feb 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great room with a great soaking bathtub

Upon entering the room we were impressed by the blue led lighting strips. It gave us the sense that we were going into a room of the future. However, they have enough other lights that we were able to read without any effort. (I don't really like hotels that are mood-lit and never able to make bright enough to read anywhere). The bath tub was wonderful. It is so great to sit and soak after a great trek.

Stayed 2 nights in Jan 2020

4/10 Poor

Verified traveller

4 Feb 2020

This was an average hotel I guess. I wanted to stay in Thamel for a few nights of my vacation so I choose the quirkiness of Royal Penguin. The first room they showed me did not have working electric, they had been having power issues of the whole floor leaving the dark corridor leading to the room and the room itself room unsafe for any guests. Then they showed me a second room that did not have working heat or Wifi. Then the 3rd room didn't have working heat either but the staff said that it just takes a while to heat up. While waiting 45 minutes for the heat to kick on, I called the front desk again. They sent 2 more employees to come and look at the heater; one of them changed out the filter. It finally kicked on, but I should mention that the new room was a significant down grade and nothing was adjusted on my bill then or at check out. Water runs yellow, some hotels in Kathmandu have clear colored water, they do not & the power outages are short but pretty regular. Staff were kind but most were not very helpful. Things I did like, FREE HBO in English, FREE room service breakfast which was pretty good and one of the housekeepers was very nice. Overall, the quirkiness of the hotel is not enough to stay here, I would not recommend to anyone. I'm sure there must be nicer properties in the Thamel area. This one disappoints.

Stayed 3 nights in Jan 2020

4/10 Poor

Benjamin

1 Feb 2020

Disliked: Property conditions & facilities, room comfort

Stayed 3 nights in Jan 2020

8/10 Good

zizi, Japan

7 Jan 2020

Liked: Staff & service

茶色い水、お湯が出ました。ただ、急遽部屋が変更になったため、次の日のタクシー代を出してくれたり、リカバリーサービスがしっかりしていた。

Stayed 1 night in Dec 2019

8/10 Good

AR, Ca

25 Nov 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very happy and satisfied with the customer service , all the other staffs were very helpful too. Only the water was an issue, bathroom water was unclean it was yellow in colour. Please try to get clean water . Other than that every thing was excellent.

Stayed 1 night in Nov 2019

10/10 Excellent

Ai

20 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

10/10 Excellent

Marie Lorraine

3 Nov 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Perfect location, very friendly staff and despite it’s located in center Thamel, very quiet.

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

31 Oct 2019

Liked: Cleanliness, staff & service

Disliked: Amenities

There was no rooms with a balcony, and only 1 restaurant to eat in. The menu was limited, and the breakfast that was offered, very disappointing.

Stayed 4 nights in Oct 2019

6/10 Okay

Stefano, Dubai

13 Jun 2019

Liked: Staff & service

Disliked: Cleanliness

Probabilmente i giudizi che portano ad assegnare le stelle ad un hotel sono strettamente correlate al luogo, in quanto dal punto di vista "globale" questo hotel potrebbe essere 2,5 stelle (è anche vero che ho trovato situazioni di degrado strutturale anche negli hotel di Roma o Parigi...)... Il personale è disponibile e servizievole ma manca delle basi di gestione, ordine, pulizia; il manager non è presente (è anche vero che anche Kathmandu ormai è ingovernabile!)

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

23 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities

I stayed here with my 2 children. After reading reviews I was prepared for a reasonable, clean, yet perhaps not the best hotel. I was positively surprised. The room I got was exactly as pictured. For KTM style rooms, this was luxury. Plush tiger was waiting for us in the bed. Kids loved it. The greeting guards at the entrance made us feel welcome every time you cross the gates. Food in the restaurant was mediocre at best. My room was 62. The hotel, staff was great. I would return any time. Recommended.

Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

22 Apr 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ダブルブッキング

ダブルブッキングで大変でした

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

22 Apr 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Great room but the sauna and steam room are not good. The steam room stank of ammonia and the sauna door stuck and I had to rip it off to escape!!

Stayed 1 night in Apr 2019

10/10 Excellent

Ahmed

24 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

17 Mar 2019

Stayed 1 night in Mar 2019

8/10 Good

Timothy

10 Mar 2019

Liked: Staff & service, property conditions & facilities, room comfort

good option, good price, food needs work

this is a great semi-budget hotel in the downtown area close to restaurants and shops. they had access to a gym (different building) and a spa on-site, which i was tempted to use, but never got there. three nights were all good. the water was always hot, though it came out yellow. we didn't have any problems though, and there was plenty of bottled water to use for brushing teeth, etc. the room had heating (it got cold at night!) and the bed was comfortable. the security was overly polite and the front desk was always staffed and helpful. we did not like the breakfast - we got up twice for early flights, and noticed everyone else in the airport who had packed breakfasts had normal things (boiled eggs, sandwiches, box juice, a banana, etc.) while we only had the option of taking takeaway from the six meals included in the breakfast rate. this included pancakes, which we ordered, and they packed the syrup in tin foil! it spilled everywhere and ruined the rest of the food. we got muesli with no milk or yogurt - just plain, uncooked oats. so bizarre. other than that, the place worked out well for us.

Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

8 Mar 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮음

타멜이란 지역을 처음가봐서 주변이 음습해 보이기는 했지만, 괜찮은 가격에 시설도 좋은편입니다. 조식을 선택해서 방으로 가져다 주는 시스템이 아주 마음에 들었습니다.

Stayed 1 night in Feb 2019

10/10 Excellent

Judith

3 Feb 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

comfortable hotel in the heart of Thamel

Quirky hotel in the heart of Thamel.

Stayed 4 nights in Jan 2019

6/10 Okay

J S

26 Jan 2019

Liked: Cleanliness, staff & service

Friendly staff

The hotel is over-rated and not value for money going by the card rate you displayed while booking. This the discount of 62% that you showed while booking is mis-leading and bigger and more popular hotels in better locations in Thamel were offering rooms at much lower prices. Further it was mentioned while booking that its near Garden of Dreams but its quite interior which made my friends and business associates avoid coming over. Staff are very friendly and helpful. The Hammam and Sauna facilities are open 24 hrs and the staff un-grudgingly switched on the Hammam even if it was very late in the evening.

Stayed 3 nights in Jan 2019

4/10 Poor

Verified traveller

7 Jan 2019

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

The hotel is centrally located in Thamel (Kathmandu's touristic neighborhood). My friend and I stayed there during our Christmas vacation. The staff members are friendly, and answer all queries quickly and efficiently. However, the hotel is unfortunately not very clean- if I took my shoes off and walked around in the room, my socks would immediately become dusty. Moreover, the towels were obviously old and worn, and I regretted not bringing my own. The free breakfast was convenient, but rather bland. I mention this here so that other visitors don't make the same mistake: the hotel recommended we took its deluxe bus to go to Pokhara, and I wish we had declined the offer. While I understand that road conditions in Nepal are difficult, I was shocked by the driver's reckless disregard for our safety during our trip to Pokhara. He was constantly speeding on narrow mountain roads, and constantly tried to overtake other vehicles, including big trucks and buses. We were so scared that instead of taking the bus back, we booked a last minute plane ticket to Kathmandu. The hotel reimbursed the price of the bus return ticket and didn't charge us for the airport pickup. I hope that in addition to this gesture of goodwill, they make sure that they don't recommend the same company to other visitors (Pokhara Jagadamba Travels).

Stayed 9 nights in Dec 2018

10/10 Excellent

Verified traveller

21 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a comfortable stay and the staff were very obliging. The breakfast was below par - too many choices on menu but very bland and tasteless. Apart from that we loved the location and size of rooms/ amenities.

Stayed 2 nights in Dec 2018

10/10 Excellent

Stephen

24 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel that is centrally located in the Thamel district. The restaurant is good.

Stayed 1 night in Nov 2018

10/10 Excellent

Jaynie, Colfax, Ca

12 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is in the perfect location. We were pleased with the big breakfast and would return again one day.

Stayed 1 night in Nov 2018

8/10 Good

Max, India

12 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location close main city square and shops ...

Stayed 1 night in Nov 2018

10/10 Excellent

Stephen, Colorado, USA

11 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room was very comfortable. The hotel is in a good location. The restaurant inside the hotel has good food.

Stayed 2 nights in Nov 2018

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