"Hoshinoya staff and the propoerty dynamic are settled to diminish costs and not to serve the clients as it's supposed a high rating hotel. It's my second stay in Hoshinoya, I had previously had a poor experience at Hoshinoya Okinawa and unfortunately again at Tokyo's one.
There're better options in Tokyo that would suit most experienced traveler's more!"
"Hoshinoya staff and the propoerty dynamic are settled to diminish costs and not to serve the clients as it's supposed a high rating hotel. It's my second stay in Hoshinoya, I had previously had a poor experience at Hoshinoya Okinawa and unfortunately again at Tokyo's one.
There're better options in Tokyo that would suit most experienced traveler's more!"
Paulo De Tarso