"We stayed for 4 nights which was great. The staff are very helpful and able to speak English very well. The amenities are kept very clean and tidy, plus there are plenty of toiletries and other products available in the lobby for free to use during the stay. There was an ice machine and vending machines on our level to use, ice is free, but vending machines were paid, although very cheap prices. The rooms are small but this is very typical of Tokyo hotels. The room was in excellent condition and very clean too. Small fridge but was good enough for us. The bed was comfortable, but pillows were not the best, I found out later you can get more or different pillows. The whole stay was fantastic and the hotel location was perfect to access the train and to walk around to most areas of Shinjuku. I would stay again for sure"
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