Ishin hotels in Kashiwa

"Everything was amazing..I don’t recommend the breakfast just different but everything else was AMAZING "

"Clean, nice maybe less touristy area of Tokyo. Great views over the bay and large lovely room Only negative of our stay was a strange smell close to our window but rest of room was fine"

"Really good hotel! Loved it!"

"Staff friendly, breakfast buffet was good .clean rooms"

"All good"

"Breakfast was ok,, not too fancy and not too bad, most staff were very friendly and welcoming at the dining which was great. One or two had great English speaking skill. However, there were a few problems, one was that they rejected my booking because I was one day late due to some flight problems and that’s not acceptable at all. I booked the hotel for 2 days and not one but they gave my room to someone else which is unheard of. The second problem was front staff not understanding English very well and that made it very hard to communicate with them so I gave up talking to them. I believe staff should be attending English lessons at such international hotel by the airport. That’s very important. Staff should also remove their masks because it’s unprofessional and doesn’t show their smiles. By wearing masks people will only see frowny face. Finally, they didn’t check in passengers and there are boards which doesn’t allow you reach the counter which I found it rude. Customers should be able to choose if they. Want to check in automatically or by a person. Overall, I give 3 out of 5 but I have them one extra star to not drop their rating. Hope things get better "

"The staff was great."

"Clean room Ac. And quiet"

"Great location ! Will be back"