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"Nice hotel in great location "

"Cute from the outside and nice location. Very dated inside and not in a good way. Dingy, peeling paint, broken door frames and bubbles in the floor. I booked a room with a balcony facing the street and upon check in we’re told we had been upgraded. The room was large but dark and only had a small window, no balcony. Disappointing. The restaurant has some of the worst food I have ever had the displeasure to try to eat. We purchased the 1/2 board. After looking over the menu and getting ready to...

"Zentral gelegen, Parkplatzsituation ist allgemein in Karlsbad schwierig"

"From the moment we walked in with our cross-continent backpacks in tow the staff was attentive, helpful and kind. The property was just what we needed for our ladies meet up in Czechia, Amsterdam-Seattle. The room was spacious and clean. The pillow menu was lovely. My daughter absolutely loved the breakfast buffet. Compared to the standards in the United States this was far and beyond a luxury experience. My only critique which makes me rethink booking at this particular location is the spa...

"Alles top Wellness Bereich ein Ausfall"

"Not a bad experience overall but not worth the price: nice building and nice rooms, good spa, excellent breakfast. Major issues I believe is the management, it’s not acceptable to have only one receptionist at the front desk with so many rooms on a Saturday, this is creating chaos, secondly I have paid a late check out online but somehow the staff was not informed so I had to wait 20 min at the reception just to explain the situation, third but nevertheless important the water coming out from...

"The location is awesome. The stuff was friendly and helpful. Breakfast was amazing. The shower in the room was old, the shower had wasn’t adjustable, could definitely use an upgrade."

"Anrikt hotell i gammal stil och kändes lite aristokratiskt. Trevlig receptionist och härlig pool och bubbelbad. Baren stängde lite tidigt och få platser att sitta på vid baren men det gjorde inget eftersom hotellet låg så centralt i staden och andra barer och restauranger kunde användas"

"Beautiful hotel. Spotless. Great location. Close to everything. Awesome views. Free parking. Wonderful staff. Really nice breakfast. Feels very homely."

"Wir hatten einen wirklich tollen Aufenthalt und waren rundum zufrieden! 😊 Das Zimmer war sehr sauber und gepflegt, das Personal ausgesprochen freundlich und hilfsbereit. Besonders positiv fanden wir die familienfreundliche Atmosphäre, durch die man sich direkt willkommen und wohlfühlt. Auch die Lage ist super, da sich zahlreiche Geschäfte in unmittelbarer Nähe befinden. Ein besonderes Highlight war das Frühstück – eine tolle Auswahl und wirklich lecker! Wir können das Hotel definitiv...

"Beautiful hotel and great location."

"Property is nice overall and breakfast was ok, small buffet choice but excellent coffee. What majorly lets the hotel down is the misrepresentation of parking facilities, which is a 15 mins walk away uphill. We specifically booked with parking as one of our party has a disability and struggles with strenuous walks. The parking information should have been clearer- we would have selected an alternative accommodation if we had known."

"Great and helpful staff."