Todo perfecto, ambientación de todos los espacios, personal súper amable, la playa bellísima y comida riquísima.
Me encantaría que las tablas y el velero no tuvieran costo extra, sería súper pluss
Es un paraíso vale cada centavo la pena es vivir la magia de Disney pero sin las largas filas ni el calor de los parques ! Es un sueño para toda la familia lo disfrutamos de principio a fin !
The app definitely helps with getting around the resort and activity planning! Character experience was amazing, food was good, and room was super clean and comfortable!!
The food was amazing , a little too expensive for the room, for that price we should have had a full kitchen, the water was a great temperature but the pool was not very clean for as many employees walking around, also found a roach in the bathroom, 🤔
Check in was fast and easy. They offer it on the app too. I didn't try it. I highly recommend using valet. It is the same cost as regular daily parking. You can just add tips for staff. We were there for 6 days and want to return for more! Plenty of fun crafts for everyone. Most are additional cost. The luau is a must! Food was ok, but entertainment was top notch as with everything Disney. Every single staff member we came across was super friendly, just like Disney standard has always been. They could use larger shopping area and not repeat the same items as they do in two of the stores. The food at all the restaurants was top notch. You also have to try the shaved ice with the works! I suggest renting a cabana when you go to the beach. Comfy and worth every penny! Buy the reusable cup right when you get there. It is free refills on coffee, tea, soft drinks, or water all throughout your stay. Pool wristbands are changed daily. I suggest heading down the night before to avoid the line. Rooms are full of bathroom amenities. No water bottles. Very pricey so get your money's worth!!
Kids and adults alike loved our stay at Aulani. Managed to check in early after a long flight and got upgraded. Only downside was that there weren’t a lot of eating establishments but we did find a few across the road from the resort.
We attempted to do an early check in. Checked in but our room wasn’t going to be ready until 4 pm. We were able to use the facilities though. But it had to call front desk because no one contacted me to advise me that my room was ready, as they said they would. Then I get to my room and all four rooms f my keys did not work. I called front desk and was waiting for about 30 minutes for them to fix the issue, so I hung up and walked to front desk. The front desk agent was very sweet & was able to help me get the keys fixed and into my room. I didn’t get into my room until almost 5:30. Then I asked for a late checkout to accommodate the 1 hour wait to get into my room and was declined. Facilities was great. I would stay again!!
다소 오래된 건물이지만, 룸컨디션은 괜찮습니다. 메이크업룸은 격일로 해줍니다. 특별한 청소옵션이 있지만 선택안해도 깨끗하게 잘해줍니다. 쓰레기통은 매일 비워줍니다
เข้าพัก 3 คืน, ธันวาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Brian
20 พ.ย. 2022
ชื่นชอบ: ความสะอาด
Drink machines were constantly broken. It smells like aulani and four seasons dump raw sewage into the ocean. After two days of strong smells when the wind blew, The lagoon was shut down by the dept. of health. We found the pipe coming out of the lava rocks on a stroll along the water, that has black sludge draining to the ocean. Guessing we found it. Hotel itself was overall ok. Not worth the asking price per night though.
Had low expectations for Disney (ie zoo of children, long lines etc). Lot of people during Covid, and so the lines at the slide, for food, and getting a lounge chair etc. are noticeable. Lobby has a nice vibe with cool music playing. Villa room has a sofa couch which is reasonably comfortable but I would expect 2 full beds or queen beds for the price. No blankets (just the linen sheets and it gets cold in room at night) so you had to ask for those. Staff are attentive, especially bell service and valet. The housekeeping brings up blankets etc immediately. The snorkeling is excellent and there is a glass outside where you can view your family snorkeling in that pool which was a great photo op. Pool is overall warm, except for snorkeling because of fish survival requirements probably. The jacuzzi in kids pool is broken so you have to walk a bit to get to a jacuzzi; they have adult one but hard to go there alone and just leave kids by selves. They should consider a babysitting service where they watch your kids so you can also enjoy; they do have a lot of lifeguards in any case. The activities themselves sold out even when I went at 745 AM in line for 20 min to signup, and Ukelele was already gone by that point for entire day; they should let you sign up at the beginning and give you a choice of 1-2 to pay for and reserve. Luau was sold out so we went to Paradise cove.Can buy food on the resort with just a door card and passcode. Ate dinner across street, good places/food.
Very clean property!
Lazy river, water slide, and the pools are all very nice!
I felt for the price we should have seen more characters.. there was like 4 of the same ones for 3days.
We had someone jam our door open we found the keypad cover on the floor and called security immediately. They told me no one was in the room.. I was shocked because all of our clothes and bags were moved around and they quickly denied anything wrong. It was weird.
Then we got the ear making. They told us one adult needs to pay in order for the kids (3&5) to do it. So I did. When I went in to help my 3yr old they told me there isn’t enough room for me to be in there and I was asked to leave. It was a Nightmare…
Not all of restaurants are fully open and no room service so there was very limited options for food.
We expect a lot from a Disney owned resort especially this one in HawAii but our experience unfortunately did not meet our expectations. Simple band aid was not available. Every little activity had an additional charge. Our experience was nothing more than ordinary. We had a better a better one at Embassy suites.