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"We had room 15 but the bed sloped downwards against the wall. Not flat. Very tiny ...... But bathroom was modern . Clean and tidy . No shops nearby and need a car to go to the shops . Reception wasn't open in the evening when guests arrive . Denise was good and welcoming. Expedia rates are much better than the room rates if booked direct . No heater in the room either and temp plunged to under 7 degrees while we were there. "

"I’ve been here a few times. Always nice to come back. Comfy bed. Quiet location. "

"Room was not cleaned, there was spider cobwebs under TV unit, bathroom. Floor was dirty with dirt and gum was stuck on the floor under the bed. Lizard was there in the bathroom. Other than that there was no issue. "

"Clean spacioous room. Bar fridge, microwave, tea and coffee station, large tv with foxtel and a king bed that was very comfortable. We didn't use the a/c. Spa bath and shower in one . Not suitable for anyone with a disability. "

"Room was ok, inn is looking a little tired."

"This is a budget motel, so expectations should be adjusted accordingly. The room had the usual budget motel musty smell. The shower stall is small. But on the positive side, the room had a couch, a dining table, and the table settings needed to have breakfast in the room. The heater worked well, as did the available blankets."

"We had a lovely stay at the Kyah Hotel. The room was clean and well‑maintained, and the staff were friendly and very helpful throughout our visit. It’s a great place for families with young children. My daughter especially loved having access to the tennis court and had a fantastic time playing. The only area that could be improved is the breakfast selection, as the options were a bit limited. Expanding the variety would make the experience even better. Overall, we really enjoyed our stay and...

"I just loved my short stay at EVE, the view was amazing though the weather was not the best it was wonderful just sitting watching the storm roll in, nice and warm in the comfort of my lovely room with the fire on. The rooms are spacious and well appointed, very comfortable. The staff were very friendly and helpful, Loved the DVD library and the Alpacas, this is a very special place to unwind and relax i will definitely be back."

"Thanks to the amazing staff for keeping the rooms clean and tidy for the check in process! "

"Amazing room for the cost"

"There was no spa pool only a spa bath which needed instructions just for the people who don't know how to use "

"The place was clean but a bit outdated "

"Nice clean room and food was great - well done !"

"Clean room. Close to shops."

"This is obviously a historical motel with beautiful views. No lifts so expect to carry bags up stairs. "

"Great location and the cottage was clean, comfortable and had everything we needed."

"Staff were excellent, i found the bed was to firm for my back ,apart from that we loved the area"

"Yes"

"Lovely friendly staff, great breakfast"

"Spotless room and hotel, as new room and facilities, great shower 10 out of 10, excellent King bed and four extra large pillows. Good size room, close to the RSL and only a couple of minutes drive to the heart of Katoomba. Great Management & staff, highly recommend."