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Reviews of KUMU Kanazawa by The Share Hotels

3 out of 5
KUMU Kanazawa by The Share Hotels
2-40 Kamitsutsumicho, Kanazawa, Ishikawa

Reviews

9.2

Wonderful

Rating 10 - Excellent. 311 out of 486 reviews" "
Rating 8 - Good. 137 out of 486 reviews" "
Rating 6 - Okay. 25 out of 486 reviews" "
Rating 4 - Poor. 6 out of 486 reviews" "
Rating 2 - Terrible. 7 out of 486 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dylan, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and kind staff. Rooms were clean and spacious. Amazing stay overall!
Stayed 1 night in Feb 2024

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The KUMU share hotel is lovely. Our Japanese style room was huge. We happened to be staying here during the 1 Jan 2024 earthquake - the staff were so kind to us and helped to make sure we were safe and comfortable. Thanks for a memorable stay
Stayed 4 nights in Dec 2023

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at Kumu Kanazawa. The staff were friendly and helpful. We stayed in the moderate room and it was spacious enough and comfortable. Bathroom was very clean. The breakfast was at a set time chosen by the customer, and alternated between 2 sets. Both were good and a satisfying way to start the day. The location is great, with easy access to buses, including the sightseeing bus that has stops right near the hotel. Would stay again.
Stayed 3 nights in Nov 2023

10/10 Excellent

JUAN, Montreal

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dark
Nice and clean room but bit dark. When you open a window for a view and it was view of the concrete wall
Stayed 1 night in Sep 2023

2/10 Terrible

Rie

Stayed 1 night in Jul 2023

8/10 Good

Dominique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Party of three adults stayed for 1 night in June. Nice Japanese design hotel is located within walking distance from Japan Rail station (15-minute walk). The neighborhood offers plenty of restaurant alternatives. Room was very nice and offered enough space for 3 adults with backpacks. The common areas are outstanding (On floor small kitchen, rooftop terrace, and laundry).
Stayed 1 night in Jun 2023

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was fresh and contemporary. The lounge and dining area was fashionable and the bedrooms were well laid out. However, the ladder to the bunks was almost vertical and dangerous for children to climb up and down (especially during the middle of the night). The common lounge in the entrance level was not allowed to be used by guests if they had their own food and drinks and we were told to leave, even though there wasn’t a single other person there. Unfortunately, there was no other comfortable lounge for us to sit and relax. The hotel provides ‘tea tables’ on a couple of levels but these are large tables with ridiculous half stools that are very uncomfortable, and in a very dark internal environment with no natural light. There was no comfortable space for guests to sit and relax with their own drink. These tea tables provided a hibachi stove but no cooking implements to use it. A rudimentary rooftop space with picnic tables was a welcome relief for an evening DIY meal but too hot and with no shade during the baking hot day. Overall, it was a pleasant and basic hotel for a couple of days, the staff were friendly and helpful, but this hotel wasn’t half as good as the Kyoto location which had a guest lounge.
Stayed 2 nights in Jul 2023

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet location, friendly staff & clean room.
Stayed 5 nights in Jun 2023

10/10 Excellent

Shaela

Stayed 2 nights in Jun 2023

8/10 Good

Donna

Liked: Cleanliness, staff & service
We love the repurposed office building and design. The only place for improvement is the rooms have small windows and traditional (hard) Japanese pillows.
Stayed 2 nights in May 2023

6/10 Okay

denise

Travelled with family
Liked: Cleanliness
Disliked: Amenities
since covid things have changed, i had stayed there 5 years ago and really liked it. this time not so much, you have to reserve breakfast ahead of time and selection is limited. there is no more maid service , only the third day of your stay
Stayed 3 nights in Apr 2023

10/10 Excellent

Bessie

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Super small in terms of room size. Staff and breakfast are awesome.
Stayed 2 nights in Apr 2023

8/10 Good

Ran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far from the train station but convenient to all the major sightseeing sites and shopping areas.

10/10 Excellent

Bik San

Stayed 2 nights in Oct 2022

2/10 Terrible

Helene

Stayed 3 nights in Oct 2022

10/10 Excellent

TOMOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Koichiro, Minato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a funky hotel with great spaces and rooms that are fit for purposes and function. Do not hesitate staying here if in Kanazawa.
Stayed 1 night in Mar 2020

10/10 Excellent

Genevieve, Australia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance of the whole hotel, it has this relaxing vibe to it. The room we booked its pretty compact; it is pretty small and with three people got a little tight. However it helps when the common area its just outside our room. We ducked out to get hot water and tea. Their green tea is a must try.
Stayed 2 nights in Jan 2020

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in good location
Super chic, cool looking hotel, but it’s not all style over substance! The room was super spacious, loved having the little tatami seating area! Lovely bathroom with shower and bath, good breakfast, lovely and helpful staff, and great location!
Stayed 2 nights in Jan 2020

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Echo, New Zealand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to the main station and walking distance to the shopping areas and restaurants. Staff are very friendly and helpful. The room were sparkling clean and well facilitated. And we loved the breakfast with lots of choices for vegetables. Definitely will visit again.
Stayed 3 nights in Dec 2019

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New. Modern stylish design. There are 2 Share Hotels in Kanazawa. This Kumu Share Hotel is 10 mins walk from Omniya fresh produce market. The Haachi Share Hotel is 5 mins walk from the Higa district (traditional Jap buildings). Walkable to train station but with luggage, the taxi fare of 1,000 yen is very reasonable.
Stayed 1 night in Dec 2019

8/10 Good

Joseph

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basic, clean hotel with excellent breakfast and helpful pleasant staff. The hotel is simple but in a great location and excellent value for money. The laundry facilities were very welcome!
Stayed 2 nights in Oct 2019

6/10 Okay

Connie

Disliked: Cleanliness, staff & service
Disappointed Stay
The room design was something attracted me to choose this hotel. However it is very noisy, the sound from the traffic light, from those cars passing, really disturbing and can't sleep well at all. And the room seems not clean enough, actually no daily room clean up service, my girl sneezed a lot in the room.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good - perfect to explore the city.
Very good hotel in the center of Kanazawa. The hotel has an industrial/ loft style mixed with Japanese ryokan, all in all very nice. There is a laundry room available and the room is comfortable. The castle and park are at walking distance and in front there is a bus stop that will allow to easily explore the entire city
Stayed 1 night in Sep 2019

10/10 Excellent

Mathieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A modern hotel with good location. The beds were very comfortable.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Community tea tables and active public spaces. Beautiful bathrooms.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the market place, near the large road but pretty quite overall
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique, minimalist design which we loved. We are a family of 4 with 2 teenagers who really enjoyed the loft beds. Excellent location and we could walk to all the major sights. Highly recommended and travel well.
Stayed 2 nights in May 2019

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great modern hotel with Japanese flair Lovely calming atmosphere Everyone very attentive and helpful Buffet breakfasts excellent start to day City Loop bus stop was just outside hotel ideal for getting about with day pass but hotel also very near main shrine, castle, gardens and Samuri area
Stayed 4 nights in Apr 2019

10/10 Excellent

My

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish rooms and tea rooms on a few floors. The hotel is conveniently located near the main sights of Kanazawa. However, traffic can be quite loud in rooms facing the main road.
Stayed 2 nights in Mar 2019

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness
Spacious, clean and simple. The hotel is close to attractive areas. It’s walkable.
Stayed 3 nights in Mar 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property.
Lovely new property. Very clean. Bathrooms very good. Rooms good size.
Stayed 2 nights in Mar 2019

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hip, well-priced hotel near everything
We liked this hotel a lot. Check in was easy. Many of the staff speak at least some English, which made it easy for us non-Japanese speakers. The room was Japanese style, with futon beds on a raised tatami platform that also had a small table and sitting cushions. The shower and tub were spacious. Everything in the hotel was extremely clean. There are two tea lounges on guest floors for all guests to use and a lounge on the ground floor serving a good breakfast and drinks/snacks for happy hour. The location was convenient, a short bus or 20 minute walk from the main train station. It is situated on one of the major roads, which is serviced by the tourist-focused loop bus. Walking distance to Kanazawa Castle, Kenrokuen Gardens, and many other local attractions. Would stay here again.
Stayed 3 nights in Feb 2019

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True to the Japanese experience
We stayed in the Junior Suite and absolutely loved it. So spacious and beautifully set out in the Japanese layout. The location was perfectly situated between the fish markets and the restaurant strip.
Stayed 3 nights in Jan 2019

10/10 Excellent

Thi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beyond our expectations!
One of the best hotels I’ve stayed at overseas (and I’ve stayed at plenty). So pretty, spacious, modern, clean and was greeted with a smile every time we passed someone working at Kumu. Will most definitely book at Kumu again if we visit Kanazawa
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Kumu
Beautifully designed & loved the tea lounges / shared spaces. Fantastic hotel!!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice property, very well located and with an interesting design. Our room took four people comfortably. Breakfast was of good quality and service was very friendly and efficient.
Stayed 2 nights in Dec 2018