"service is not a hilton standard .
swimming pool we try to order some drink around 18:30 PM
it say closes no drink service (Pool bar normal as i know closes on 19:00
morning food was empty very fast need very long time to fill up.
a lot of stuff did't know there service if this is 3 star hotel i will not compliant.But this is one of Hilton.
In my suites that i stay for 5 days. The shampoo or soup if you did noe used until empty will not put the new one(So funny for me)"
"Wonderful place to stay in Penang. Great food options in the hotel and also nearby. Easy walk around the top of Penang and nice to be just out of the busier centre.
Lovely rooms and decor throughout and the pool was superb.
The staff were super friendly and helpful, especially in the restaurant. "
"All good. Staff are very friendly and not too crowded during weekdays. Buggy services are quick and helpful. The waterpark is big and fun. More fun if the slides have more water pressure. The kid keeps getting stuck in the middle because it's not slippery enough."
"What an amazing hotel. Beautiful grounds for a week of relaxation in Penang. Rooms were immaculate, breakfast was epic and the pool and gym were great. We will be back"
