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"Excellent amenities, location and customer service"

"The Shangri-La Rasa is truly a 5 star hotel. Overlooking the Malacca Straight, our room with balcony provided a spectacular view. Service is exceptional. The hotel’s Spice restaurant provided by far the best meals we had in Malaysia."

"Staying 4 days (3 nights) here with my family for holidays. My room was spacious, clean, and quiet with a superb sea view! The hotel staffs were very helpful. The rate was also very competitive. Direct access to a beautiful and natural white-sand beach with many water activities. A pool with playground. It has provided plentiful free carparks. The dishes (ordered fried chicken chops and fried rice) at the hotel cafe are excellent! Astaka food court is within walking distance."

"service is not a hilton standard . swimming pool we try to order some drink around 18:30 PM it say closes no drink service (Pool bar normal as i know closes on 19:00 morning food was empty very fast need very long time to fill up. a lot of stuff did't know there service if this is 3 star hotel i will not compliant.But this is one of Hilton. In my suites that i stay for 5 days. The shampoo or soup if you did noe used until empty will not put the new one(So funny for me)"

"価格が安く、寝るだけの部屋と考えれば立地も含めて満足。"

"Hai ok for you room & so nice and very nice for me i very happy can stay this room next time i booking again ok thanks for you next time see you again"

"Parking is okey but not proper parking"

"Even the beach isn't so beautiful, but the hotel was very comfortable, The staff was very helpful and nice."

"Clean, spacious and comfortable. Recommended for family with young children."

"Pros: Clean and comfortable. Gym access for a token fee on top floor. Cons: Hotel located in old part of town, need to travel further for halal food. Parking limited but hotel do provide alternative locations to their credit. "

"All good. Staff are very friendly and not too crowded during weekdays. Buggy services are quick and helpful. The waterpark is big and fun. More fun if the slides have more water pressure. The kid keeps getting stuck in the middle because it's not slippery enough."

"Excellent room, service was very accommodating."

"Cozy and calm place."