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"The staffs are very helpful for late night checkins"

"Clean room and big room good for sleep"

"Friendly and warm staff. The rooms provided to us have queen size bed. Location is good with ample car park around. One of staff help us to log into grab apps which I thought was helpful. The room charges were reasonable. Anyway we stayed for one night and so not much interactions."

"It's a really nice homestay, though it's in the middle of nowhere. But i guess that could be a plus for some people"

"- both units weren’t ready. Checked in at 3 pm when the actual check in time is at 2PM - Both units were dusty and dirty. I had to self clean and even asked for a broom from the receptionist. - Units’ door in poor condition. You could get locked from outside for no reason - Wifi was not working for one of the unit - Slow response"

"Hele lieve behulpzame mensen bij de receptie, voor de rest kan je de grab nemen overal heen , ik was er 8’dagen , was te lang , dacht dat ik vanuit hier makkelijk naar Tioman kon gaan , maar is toch te ver weg , de watervallen en grotten durfde ik niet , omdat je niet zeker weet of de grab je komt ophalen, 4 dagen is genoeg voor Kuantan"

"I was on the top floor & on my first afternoon work was taking place on the roof & it drove me crazy. It was happening the following afternoon too but for a much shorter period. Everything else was really good. Nights were quiet enough Comfortable bed Good wifi Great breakfast Friendly helpful staff I'd stay again"

"Clean, comfortable and quiet enviroment. Value stay. Good location for eateries and the seasides."

"Our recent stay at the Rocana Hotel was unfortunately quite disappointing. While some members of staff were fun, friendly, and welcoming, others came across as the complete opposite, which made the overall experience feel inconsistent. The location itself is good and convenient, however the parking situation was frustrating. Although the hotel advertises parking, spaces are extremely limited and availability is very hit and miss. On more than one occasion, we had to park on the street and get...

"Pros The bed provided a good and comfortable sleep experience. The bathroom ventilation fan was working well. There was proper lighting at the dressing desk, which was helpful for makeup or grooming. The air conditioner cooled the room effectively. The lift was in good condition and functioned properly. Cons Poor bathroom condition: The bathroom was in very poor condition and clearly in need of an upgrade. In the first room, the shower heater was not functioning, which required a room...

"Personnel sympathique, mais Établissement vieillissant."

"My extended was enjoying the trip, indoor amenities was excellent, with outdorr water pool my kids really have a good time, host may want to improve condition outside house such as cutting the grass, overall im happy with my stay"