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Reviews of Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham

4.5 out of 5

Reviews

9.0

Wonderful

Rating 10 - Excellent. 369 out of 609 reviews" "
Rating 8 - Good. 174 out of 609 reviews" "
Rating 6 - Okay. 40 out of 609 reviews" "
Rating 4 - Poor. 14 out of 609 reviews" "
Rating 2 - Terrible. 12 out of 609 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Aaron

Stayed 2 nights in Mar 2024

8/10 Good

George

Stayed 2 nights in Feb 2024
Response from ์Nocc on 12 Apr 2024
Thank you for your review and for choosing to stay with us. We're delighted you had a positive experience with us. we are look forward to see you back again.

10/10 Excellent

Deepinderpal

Stayed 1 night in Feb 2024
Response from ์Nocc on 12 Apr 2024
Thank you for your fantastic review! We're pleasedto hear you enjoyed your stay. We can't wait to welcome you back soon!

2/10 Terrible

Eric

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s unfortunate we have to leave this review but we would like others to be aware and not experience what we did as Phuket is know for its beautiful beaches. We fell into the worst experience stay here. We had a feeling something wasnt right from the moment we got there, we kept attempting to not focus or think much about it and enjoy the beautiful ocean view it gives. The restroom toilet, tub and small shower are in one room not giving a good air flow or a vent becoming very stuffy and unpleasant drain smell. Our pool was shared with two other guest next to us. There was other guest above us and then rooftop where it could be a bit rowdy and loud not recommended as many were throwing cigarette buds and spitting down into the pool we aren’t sure if they realized or considered of other guest underneath them. As we were going to bed we kept having a strong odor of urine in the room making it unable to rest well. We then decided to undo the whole bed and see what was going on that is when we felt absolutely disgusted and upset the bed sheet had urine stain and strong Oder the mattress was stain and we headed over to the lobby and kindly tried to explain the unfortunate experience as they did not seem to accommodate us or refund us for the inconveniences we coming across, we decided to check out the next day book elsewhere.

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service
We loved Zenmaya Oceanfront Zeascape. The staff was so friendly and helpful. Mike the resort manager had excellent communication, and wanted to ensure we were happy and taken care of. If you’re looking for a relaxing couple of nights, this is the place to go, we had a room with a shared pool and couldn’t be happier. A little out of the way, so not really walkable to shops or other restaurants, they have a new Executive Chef on staff so we are excited to see what he does with the menu.
Stayed 2 nights in Jan 2024
Response from ์Nocc Front Office Manager on 13 Feb 2024
Thank you for your glowing review! We're delighted to hear you enjoyed your stay at Zenmaya Oceanfront Zeascape and appreciated our friendly staff, including Kh.Mike our Resort Manager. It was our pleasure to ensure your happiness and comfort. We're excited about our new Executive Chef too! We look forward to welcoming you back for another relaxing stay. Best regards.

10/10 Excellent

Somvilay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has amazing views and very clean and staff was helpful and nice. However not in walking distance of anything and requires motorbike or taxi to get around. Very nice pool and dining with dining pricey.
Stayed 4 nights in Dec 2023
Response from ์Nocc, Front Office Manager on 20 Dec 2023
Thank you for your kind words about the views and cleanliness! We appreciate your feedback. We understand the location might be less convenient for some, but we're delighted you enjoyed our pool and dining. We hope to welcome you back soon!

10/10 Excellent

Denise

Travelled with family
Liked: Amenities
Amazing people
Stayed 2 nights in Nov 2023
Response from ์Nocc Front Office Manager on 20 Dec 2023
Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Looking forward to welcoming you again soon!

6/10 Okay

Vanessa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Could be better spa
Stayed 2 nights in Sep 2023
Response from Mike on 3 Nov 2023
Dear Vanessa,Thank you for your review. We are glad to know that you enjoyed our staff and service. We are sorry to hear that you were not satisfied with the property conditions and facilities. We have recently installed a coffee machine in the guest rooms and have replaced the floor deck at our infinity swimming pool, in order to make your stay more enjoyable on your next visit. We will also be sure to inform our outsource spa to make improvements, and we hope you will give us another chance to provide you with a better spa experience in the future.Regards,Payap SResort Manager

8/10 Good

Na

Stayed 3 nights in Sep 2023
Response from Mike on 3 Nov 2023
Dear Na,Thank you so much for taking the time to provide us with such a high score review of your stay at our hotel. We hope to welcome you back to our hotel in the future.Regards,Payap SResort Manager

2/10 Terrible

Pak Shing

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is like a hostel and the facility is quite old. Room and toilet was dirty. No hot water from 7pm till next day morning because the hot water machine was not working. And the staff was not care of it. They told you to shower when there is hot water but they actually didn’t know when the machine back on service. No refund or compensation at all.
Stayed 2 nights in Jan 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 4 nights in Nov 2022

8/10 Good

Steph, Perth, WA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area with attentive staff and relaxed atmosphere. Mai Tais are worth a try or two! Shuttle service to shopping center is good value, though a pickup for us was missed. Unfortunately we didnt get to use the spa as there was still some debris in the system which they did send an engineer to fix; however this should have been seen to prior to our stay.
Stayed 7 nights in Feb 2020
Response from gm on 14 Apr 2020
Dear Steph, Warm greeting from U Zenmaya Phuket. It was a pleasure having you as our esteemed guest and truly happy to know that you have enjoyed your overall resort experience. Most importantly, I am delighted to share with my team how much they continued to make each and every experience a memorable one. On a different note, please accept my sincere apologies on behalf of the team for the inconvenience caused during your stay. Your comment regarding the spa was shared with the respective manager. Please be assured that corrective actions have been immediately implemented. We hope your future travel also take you back to Phuket as we look forward to welcoming you back at U Zenmaya. Sincerely yours, Yaowanarth Phothiprom General Manager

10/10 Excellent

Jane, Stafford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in anytime and rolling 24 hrs. Breakfast in room at no extra charge
Stayed 3 nights in Mar 2020
Response from gm on 11 Mar 2020
Dear Jane, Thank you for your short and sweet compliments. It was a pleasure having you as our guest and happy to know that you have enjoyed your overall resort experience. We eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket in the not too distant future. Graciously yours, Yaowanarth Phothiprom General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were awesome. Food was good. Cleaning staff stole my Oakley sunglasses, so that really was aweful. Shower grout mouldy, pool jets didnt work, fridge was not cold so warm drinks. Go to this resort with 3 star expectations.
Stayed 7 nights in Feb 2020
Response from gm on 30 Apr 2020
Dear Anonymous, Thank you for taking the time to let us know about your experience during your stay with us. We sincerely apologize that your stay at U Zenmaya Phuket did not meet your expectations. As a valued guest, your constructive criticism and comments are very important to us and we take very seriously. We are disheartened that we did not have the opportunity for service recovery during your stay. May I end by thanking you once more for sharing your feedback with us, I hope that the inconveniences you endured do not stop you from staying with us in the future. I hope to have the pleasure of welcoming you back to U Zenmaya Phuket so that we may have another chance to prove our high standards to you on your next visit to Phuket. Yours Sincerely, Yaowanarth Phothiprom General Manager

10/10 Excellent

Frances, aventura, FL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing !!! I was really impressed , the hotel is beautiful, staff is super friendly, rooms are very nice and clean, location is great and food at the restaurant was really good. Breakfast was very complete. If i come back, I’ll definitely stay there. If you are looking for options in phuket, don't look more.
Stayed 1 night in Feb 2020
Response from GM on 24 Feb 2020
Dear Frances, Our sincerest Thank You for your delightful description of your recent stay at U Zenmaya and for giving our hotel the best rating! We are thrilled that you have enjoyed your stay, from the picturesque views of the Andaman Sea from our facilities to the food that savored the excellent. We are humbled that you admired the level of service we provide our guests, in our goal to continuously deliver authentic, gracious Thai hospitality and create the magic of a unique experience at U Zenmaya. Your kind words serve as an inspiration to the team and for them to continue to do well. We eagerly await the privilege to be at your service and welcome you again for another exceptional stay at U Zenmaya Phuket. Graciously yours, Yaowanarth Phothiprom General Manager

8/10 Good

Siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you for the lovely stay
They accommodated to my early check in request. And check in was a breeze. The room was big, and the view from the balcony was just breathtaking. The staff at the counter is very polite, and helpful with any of your queries and requests. Will truly recommend anyone to stay here for a relaxing getaway in beautiful Phuket.
Stayed 2 nights in Feb 2020

10/10 Excellent

IOI TIM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice swimout pool from room
It was amazing to stay U Zenmaya and very good value for money. We shared a pool with 2 other rooms and it was wonderful to have outdoor and indoor jacuzzi.
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, very good
Stayed 6 nights in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This was a beautiful place to stay. The location was quiet, but a walk/drive to anywhere really, which we were okay with. The staff was all very attentive & kept the place looking great & made sure we were always taken care of. They would call for a ride, arrange dinner or an appointment. The spa was also wonderful, would recommend.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveller

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2019
Response from gm on 27 Nov 2019
Dear Anonymous, Thank you for staying at U Zenmaya Phuket and for sharing your high satisfaction rating with us. We are truly happy to learn that you had an enjoyable stay and we hope your future travels also take you to Thailand as we love to see you again at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom General Manager

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, enjoyed the infinity pool as well as jacuzzi in the room. Very clean. Friendly staff, trying to please but not annoying, big plus. Breakfast did not excite, just ok. No beach. Gym pretty much dead. Dinner seemed pricey, and the security said that there is nowhere to dine up close and we have to take a cab. That is not true, and I did not appreciate him lying to us. There is an amazing Mex-Thai restaurant with great view literally 2 minute walk from hotel, great prices and great food. They also have a bus about once in 4 hrs that goes to Jungceylong 100 baht a person.
Stayed 2 nights in Nov 2019

8/10 Good

YL

Travelled with partner
Liked: Cleanliness, staff & service
Great view, nice pool and friendly staffs. Restaurant's thai food was good. The room we stayed is facing main road and close to elevator, So we got some traffic noise and the elevator sound. We felt the bed is too soft, but that's our personal preference. Get the sea view room if possible. We took the bbq seafood buffet recommended by staff, good service but the seafood choice was very limited (1 type of fish, mussels, squid, crab, prawn only), should have offer a few more choices.
Stayed 3 nights in Oct 2019

8/10 Good

Debster, Melbourne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place. Room is amazing and huge, love the ocean view from the room.
Stayed 3 nights in Nov 2019

6/10 Okay

SANDEEP

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Opportunities for improvement
Room was not clean. Hair were left under the bed from previous occupants. Also, saw a bug running around.Breakfast was really good.
Stayed 2 nights in Oct 2019

6/10 Okay

Maged, Solihull, UK

Liked: Cleanliness
The hotel has a nice sea view but no access to beach . It’s about 5km from Patong beach and it’s vibrant street. The hotel provide shuttle service to town street but not free. Staff were a bit robotic just doing their jobs.. I didn’t feel them cordially welcoming or friendly yet all were polite.
Stayed 3 nights in Oct 2019

10/10 Excellent

Gerhard, Shanghai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to relax. The lobby is noisy but the other hotel area was very comfortable. The pool is excellent and the arrangements of pool and restaurants was also great. Very much enjoyed this place.
Stayed 6 nights in Sep 2019
Response from gm on 12 Oct 2019
Dear Gerhard, Warm greeting from U Zenmaya Phuket. Our sincerest Thank you for sharing your enthusiastic review of U Zenmaya Phuket. It was a pleasure having you as our esteemed guest and truly happy to know that you have enjoyed your overall resort experience. My team and I were pleased to know how much you relaxed and enjoyed the luxury comfort of our facilities, complimented by the nature beauty of the Andaman Sea. Most importantly, I am pleased to share with them that they never failed to amaze and delight you during your short stay with us.We hope your future travels also take you to Thailand as it would be a genuine pleasure to welcome you back to U Zenmaya Phuket. Yours sincerely, Yaowanarth Phothiprom, General Manager

10/10 Excellent

Dexter, Malaysia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Amazing view.
Stayed 3 nights in Sep 2019
Response from GM on 28 Sep 2019
Dear Dexter, Thank you for your short and sweet compliments. We are truly happy to learn that your short stay with us was a relaxing one, more importantly, I am delighted to share with my team how much you appreciated their hospitality and efficiency. We look forward to welcoming you back for another enjoyable stay at U Zenmaya Phuket. Warm regards, Yaowanarth Phothiprom General Manager

10/10 Excellent

LyeKeat, Singapore

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really helpful and friendly. However, would be great if the shuttle to patong can be free.
Stayed 4 nights in Sep 2019
Response from GM on 23 Sep 2019
Dear LyeKeat, Thank you for choosing U Zenmaya Phuket as your holiday destination. The pleasure is ours to ensure that you had the most pleasant stay. It is great to know how much you enjoyed your short stay with us, more importantly, the efficiency and warm hospitality of our team. We are grateful for your feedback and look forward to welcoming you back for another lovely stay at U Zenmaya. Warm regards, Yaowanarth Phothiprom General Manager

6/10 Okay

XOXO

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Love the swimming pool and staff!!!
Stayed 3 nights in Aug 2019
Response from gm on 28 Sep 2019
Dear XOXO, Thank you for choosing U Zenmaya Phuket as your holiday destination. We are pleased to learn how much you enjoyed our infinity pool, more importantly, I am delighted to share with my team how much they continued to make each and every experience a memorable one. Warm regards, Yaowanarth Phothiprom General Manager

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm and picturesque property. Great hotel.
It is an excellent place to stay. Calm, picturesque, warm staff, good food and great ambiance. Loved it and would strongly recommend travellers to stay here. Only one thing if I may suggest them to change is the frequency of their shuttle to Jungcylon mall and make it free of charge for the guest staying in the property. Overly excellent experience - would love to come back again and again.
Stayed 4 nights in Aug 2019

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The resort was located at the fantastic view point of Phuket! Nice staff and very good taste of food and cocktails.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely the eternity pool, the staff, the room overlooking Patong.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
ต้องรอ check in จนกว่าแขกก่อนหน้าเราจะ check out ซึ่งไม่ใช่เวลาเที่ยงหรือบ่ายโมง แต่เป็นตอน2ทุ่ม เพราะโรงแรมมีนโยบายให้พักได้24ชม แปลว่าถ้าแขกก่อนหน้าเราเข้าcheck in ค่ำๆหรือดึกๆ เราก็จะได้รอเข้าเวลานั้น แม้ว่าเราจะสามารถอยู่ได้ต่อเป็นเวลา24ชม แต่เราวางแผนเข้าเที่ยงออกแต่เช้าวันต่อมา แปลว่าเรามีเวลาพักในโรงแรมแค่ไม่กี่ชั่วโมง
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
โดยรวมแล้วโรงแรมนี้ยังดีเหมือนเดิม การบริการต่างๆ ก็ยังดีเหมือนเดิม แต่ที่ดรอปลงไปคงจะเป็นอาหารเช้า จำได้ว่าเมื่อ 3 ปีที่แล้ว อาหารเช้าอลังการกว่านี้มากๆ ไลน์อาหารเยอะกว่านี้ หลากหลายกว่านี้ ตอนนี้ที่โรงแรมเน้นอาหารง่ายๆ ไม่กี่อย่างแค่นั้นเอง ซึ่งค่อนข้างผิดหวังไปนิด
Stayed 2 nights in Jul 2019

10/10 Excellent

Charlie, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked having a jacuzzi in the room. The restaurant was also very nice and reasonably priced.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องสวย แต่แอร์เป่าลงหัว + อ่างอาบน้ำขึ้นสนิมตรงขอบๆ
Stayed 2 nights in Jul 2019

10/10 Excellent

Stanley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and clean room...with a fantastic unblocked view of the sea. Jacuzzi is great with good amount of bubble. Well worth the dollar. 👍
Stayed 3 nights in Jun 2019
Response from Aon on 9 Jul 2019
Dear Stanley, Thank you for choosing U Zenmaya Phuket as your holiday destination. We are truly pleased to learn that you short visit with us was a relaxing and an enjoyable one. We hope your future travel also take you back to Thailand as we look forward to welcoming you back for another great moment at U Zenmaya. Graciously yours, Yaowanarth Phothiprom General Manager

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019
Response from YP on 25 Jun 2019
Dear Anonymous, Warm greeting from U Zenmaya Phuket. It was a pleasure having you as our esteemed guest and truly happy to know that you have enjoyed your overall resort experience. We all at U Zenmaya eagerly await the privilege to be at your service and welcome you again for another great moment with us in the not too distant future. Graciously yours, Yaowanarth Phothiprom General Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The pool was also great.
Stayed 4 nights in Jul 2017
Response from The Management on 22 Jun 2019
Dear Anonymous, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, The Management

6/10 Okay

Ali

Liked: Property conditions & facilities
Disliked: Room comfort
Engineer
We had a problem during our last day. The hotel had private party and we were unable to sleep do to load music. They did not change our room.
Stayed 5 nights in Jun 2019
Response from The Management on 22 Jun 2019
Dear Ali, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. We do apologize for the inconvenience that happens to you. I certainly will discuss this in our meetings in order to improve our standards further. We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Kind regards, The Management

2/10 Terrible

Verified traveller

Stayed 2 nights in May 2019
Response from The Management on 8 Jun 2019
Dear Anonymous , Your feedback is very much appreciated and we truly hope to be able to redeem ourselves and would be delighted to welcome you again on your next visit to Phuket. Warmest Regards, The Management

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice staff , good hotel facility, comfortable bed.
Stayed 2 nights in May 2019
Response from The Management on 8 Jun 2019
Dear Anonymous, Your feedback is very much appreciated and it is very valuable to other guests eyeing U Zenmaya as their next holiday destination. Thank you for the kind words. We work hard so our guests will have the value for their money worth remembering a lifetime. Thank you for choosing our resort in your recent trip to Phuket. Warmest Regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from The Management on 8 Jun 2019
Dear Anonymous, Warm greetings from U Zenmaya Phuket. On behalf of the entire team here at the hotel we would like to thank you for taking the time to review your recent stay with us and making our hotel your choice of residence on your recent visit to Phuket. I am delighted to review that your stay with us at U Zenmaya Phuket was overall a very positive experience for you. Your review has been shared with the team to be proud of. Thank you We do look forward to being able to welcome you back again on one of your return visits to Phuket. Once again we greatly appreciate your time in reviewing your stay with us. Warmest Regards, The Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2019
Response from U Zenmaya Team on 28 Apr 2019
Dear Anonymous, Thank you for staying at U Zenmaya Phuket and for sharing your wonderful rating with us. We are truly happy to learn that you had an enjoyable stay and we hope your future travels also take you to Thailand as we love to see you again at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from U Zenmaya Team on 28 Apr 2019
Dear Anonymous, Thank you for staying at U Zenmaya Phuket and for sharing your wonderful rating with us. We are truly happy to learn that you had an enjoyable stay and we eagerly await the privilege to be at your service and welcome you again for another great moment at U Zenmaya Phuket. Sincerely yours, Yaowanarth Phothiprom General Manager