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Reviews of Supak Hotel

3 out of 5
Supak Hotel
81/7 Saneha Road, Tambon Kalasin, Amphoe Mueang Kalasin, Kalasin

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 15 reviews" "
Rating 8 - Good. 7 out of 15 reviews" "
Rating 6 - Okay. 2 out of 15 reviews" "
Rating 4 - Poor. 3 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Czeslawa

Stayed 1 night in Jan 2024

10/10 Excellent

Czeslawa

Travelled with partner
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 👍 Hotel!
Spotlessly clean well equipped twin bedded ensuite room. Friendly staff and ideal location just five minutes walk from the bus terminal. Would certainly recommend this quality hotel with its cosy lobby.
Stayed 1 night in Dec 2022
Response from Supak Hotel on 2 Jan 2023
Thank you for staying with us and sharing your valuable experience at Supak Hotel.Thank you very much for your encouragement.We will continuously try our best to improve our service skills to be able to make your next stay much more memorable!We look forward to seeing you again.Thank you again for your opinion.Sincerely,PatRoom Manager

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Aug. 14 at approx. 22:40 (I was counting the minutes before last call 02:00 at the two knight clubs next to each other by the bus station and town square) asked the reception boy in Thai about keeping the room one more night, he looked in his big book and said "yes, the room is available tomorrow night" the 15th, but the point was to extend my stay, not ask academic questions such as "does the sun rise in the east?" We had a phone call the next morning. I was the paid guest, booked on Expedia, not girlfriend, but we gave them her Thai phone number. Front desk called room this morning, I was in lobby level excellent coffee shop, they should have asked for ME, asked ME to come to the desk or call them once I was back in the room. Everything is funny here, I tried to complain at check out time late morning today, and I just got a smile and "sorry". There should be warnings and after three, fire them. Hire the girls in the coffee shop to run the reception, two of them spoke English. Reception was Thai language only.
Stayed 2 nights in Aug 2022
Response from Supak Hotel on 16 Aug 2022
Dear guest First we're really sorry for the inconvenience you experience. We will share this issue you pointed out with relevant department and try our best to improve it. Thank you for your valued feedback.

6/10 Okay

Verified traveller

TERRIBLE WiFi, Expensive for its shabbiness
They claimed to have WiFi, but it was truly dreadful. It kept going in and out, and often out for a long time. When it worked at all, it was the slowest I have had since dial-up modems. The signal strength in my room was poor, though that was not the cause of the problem. Overall, the WiFi was "free" (as in, no extra money) and worth every penny. I need Wifi that stays connected and at least moderate speed, so I won't stay here again. Location: a reasonable walk to bus station, but not with any amount of baggage. Aside from the hotel restaurant with its limited menu and limited hours, there were no nearby restaurants. I had cold showers until I complained and discovered that there is a circuit breaker that they always turn off, and you have to know to turn it on. No sign to tell you that. The cleaning staff decided that since I was in the room, they did not have to clean it that day, but at least they left water. I thought it was expensive for the condition of the room (worn, in need of renovation) and the location. Unfortunately, Mueang Kalasin does not have very good hotels. BTW No Lift.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveller

Travelled with family, Travelled with partner
Disliked: Staff & service
Good location in the heart of Kalasin. If you get a room on the 2nd or 3rd floor, you’ll have to carry your luggage up the stairs. There is no lift. Standard 2.5 - 3 star hotel. Night staff was terrible. I asked for the WiFi and she told us it was on our room key. We looked at the room key and it wasn’t on it. She then told us we can look up the WiFi and the password on the internet! She obviously didn’t want to help us because we interrupted her YouTube video. I instead asked if there was a small sheet with the WiFi information on there. She didn’t know where it was and asked someone who was sleeping for help. Eventually, after 5-6 minutes they found a small sheet with the information. If she looked for the WiFi paper to begin with it would have been much faster. Sad to say, I won’t be coming back after that rude interaction. I’ll be staying at Rimpao or the Dino Studio instead.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Situated in the centre of Kalasin and with this it is close to all amenities in the city.
Stayed 26 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Peer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

6/10 Okay

Kamphan

Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
ห้องพัดลม
ที่จอดรถเยอะดี พนักงานต้อนรับดี จองห้องพัดลมไว้ บันไดขึ้นหลายชั้นหน่อย จัดเตียงดี โทรทัศน์เครื่องเล็กไม่ทีรีโมท ไม่มีตู้เย็นตามราคา มาแย่ตรงห้องน้ำ ดูอับๆเหม็นสาปไม่มีพัดลมดูดอากาศ ก๊อกล้างหน้ากับฝักบัวไหลช้ามากๆๆ พอหัวค่ำมีแมลงสาบออกมาจากท่อสองตัว แม่บ้านน่าจะเห็นตอนเช็คเอ้าออกแล้ว
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
เราเลือกห้องพักราคาถูกสุด (ห้องพัดลม) พัดลมส่ายไม่ได้ ทีวีดูไม่ได้ สายชำระไม่มี ไม่เป็นไร แต่น้ำฝักบัวไหลเบามากๆ อันนี้ดูจะเกินไป รร.เหมือนกลัวลูกค้าจะใช้น้ำเกินราคาค่าห้อง
Stayed 1 night in Sep 2018
Response from P on 29 Oct 2018
เรียนคุณลูกค้า.... หากท่านพบปัญหาหรือไม่ได้รับความสะดวกสบายระหว่างการเข้าพัก สามารถแจ้งพนักงานที่ Front เพื่อทำการย้ายหรือเปลี่ยนห้องได้นะคะ .... ทางโรงแรมขออภัยมา ณ ที่นี้ค่ะ

8/10 Good

Inge martin, very good

Liked: Cleanliness, staff & service
good for kalasin
a very cheap and good hotel
Stayed 6 nights in Dec 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bon plan
Bien accueilli dans cet hôtel dont la réceptionniste parle anglais. Chambre avec ventilo pour 250 thb. Si vous voulez louer une moto, l'hôtel le fait pour vous et à 300 thb on vous amène à l'hotel un superbe scooter automatique avec un contrat de location en bonne et due forme.
Stayed 2 nights in Dec 2017

8/10 Good

sascha , kassel

Liked: Cleanliness, staff & service
Cityhotel, aber ruhig
Für den Preis ist es völlig ok, natürlich kann man kein Hilton erwarten. Dennoch zweckmäßig, sauber, Central gelegen und dennoch ruhig. Was will man mehr?