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"The water spigot would not change to cold nearly scalding my girlfriend."

"Stayed here for 4 nights during November and actually upgraded to a deluxe room because not all rooms have a/c. The room was massive for just one person but I barely used the a/c which is okay I didn’t mind the space. The breakfast at this hotel is really nice. It’s sort of a mix between Filipino and western options. Also I loved the location which was so conveniently located close to SM mall, secret garden restaurant which is right opposite the hotel and had great food/cute seating. The...

"Far from downtown "

"Wonderful hotel, luxurious lobby, friendly and helpful staff, good breakfast buffet, lots of variety, hotel location is central and convenient."

"Breakfast is great. the staffs are very accomodating. We will definetely recommend this place!❤️❤️"

"friendly staffs and perfect location!"

"Location was good but the room did not feel cozy and clean. The breakfast was also does not meet expectation as there were little options at the buffet."

"Everything was good except the bathroom needs to be upgraded and more breakfast options."

"The building is quite new , spacious, comfort rooms very adequate & clean. Quiet neighborhood & staff service is excellent. Parking needs room for improvement. Overall 4 stars!..."

"Breakfast was excellent, rooms were clean, extra large towels are awesome, and staff were very polite and professional. "

"It was okay. Good clean place. "

"Great staff! The original Victorian ambience I had experienced in the past were not there anymore. Fair rating ! The were changes of art deco and furnishings, ongoing renovations and new management."

"The location of the hotel was not ideal. It is hidden in the back of the property and a multi-level car parking area is under construction. It is not ideal for walking around the city because of its remote location."

"Though not too close to shops, we had a Clean room, friendly and helpful staff. You need to take a Grab ride or taxi to go to The city shops. Especially close to Our Lady of Grace Catholic Church. "

"Staff was good, bed and pillows terrible, no hot water for showers, breakfast was cold"