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"I had a great experience at the Elite Hotel Frost. This was helped, I’m sure, by the fact that I was given a free upgrade to a premium room. The front desk staff were delightful. The lobby was very cozy (giving it a somewhat different feel from the Scandic Hotel around the corner). The restaurant had excellent Lapland-themed meals for dinner and a traditional Swedish breakfast with lots of options (including vegan ones). I loved the design of my room, which was simultaneously upscale and contemporary, but also really brought the feeling of nature into the room. The bed was comfortable, and they had a “pillow menu,” so guests with different preferences could choose the firmness and thickness that worked best for them. The bathroom, similarly, had a stand-out design, with nice use of indirect lighting… and a towel warmer. Being a new hotel, the whole place was impeccable. The newness had its downsides, as the hotel was still a work in progress. The parking garage was not completed (which was fine, since I was there in August and not the snowy months). The spa was open (pool and sauna), but had not yet started offering spa treatments. On the whole, I liked the Elite Frost better than the Scandic, where I stayed last year, though the free upgrade maybe makes this an unfair comparison. Elite Hotel Frost will be my hotel of choice when in Kiruna."