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"Bad service Breakfast not served ! Bad location! Staff doesn’t speak English Noisy No elevator !!! "

"The traditional breakfast was amazing. Its served on a terrace that overlooks the mountains and the town around you."

"Todo está muy bien el personal muy amable Lo único que no me gustó fue que tiene aire acondicionado Y hace mucho calor"

"Room was clean and comfortable. Staff was nice, but didn't have our booking logged and needed to verify with management that we could stay despite having the receipt from Expedia. Overall great experience. "

"Bien"

"I spent one week at Amankaya and had a great time! Fernando is an amazing host that always goes above and beyond to make sure you have everything you need. The location is a bit secluded from everything but theres a boat that can pass by the lakehouse 3x a day which makes accessing all of the other villages very easy. There is complimentary water and kayaks available. The kitchen is very big and very well stocked. Theres also a lovely dog and 2 cats to keep you company. I'd recommend Amankaya to...

"The place was absolutely gorgeous. The restaurant staff was a little slow "

"Muy buen desayuno, alberca un poco descuidada"

"The place is really great. They have an extensive collection of antiques and art that is very unique and special. They have certain details that make the stay very special. The only thing is that when we searched for a place to stay we had selected pet friendly in the filters. Usually in expedia when you get charged online everything you must pay is included but when we got there we were informed our pet had to pay an extra $ 25.00. We don't mind paying the fee, but we'd rather know before we...

"La comida espectacular al igual que las facilidades.Muy recomendado."

"Poor communication to enter the property, had to wait outside for 10 minutes in the night. The owner eventually came to open the door, but calls and text were not answered. The owner was very nice and once inside was responsive to texts. The room was very pretty as well. "

"A bargain, convenient to Calle Santander. My room in the back was very quiet."

"Definitivamente es barato, pero no porque sea barato debe ser asi. No es nada en contra del señor David o su familia. Si son amables, pero llegue a las 2, incluso acorde la llegada y aun asi llegue y el lugar no estaba listo, entras por callejones que no se ven muy seguros, no esta bien señalizado el lugar, además de que no hay regadera, es bañarse a jicara con agua fria. No tuvieron la habitación lista hasta casi las 4 pm. La habitación es muy rústica, techo de lamina, huecos por donde se meten...

"The views are so stunning and the room was beautiful. The food at the restaurant was so so good. The staff were super kind and helpful. Highly recommend "

"Habitacion limpia, el servicio de primera, y con una vista impresionante a los volcanes y al lago"