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"I booked a King Room handicap accessable 2 months ago. When we arrived at the property, I was told that the only room that was available 2 Queens no. Handicap accessable because they had booked 2 accommodations for 2 wedding parties and there was nothing they could do for me. I made my displeasure known and was then asked to park behind the building to allow for more wedding party parking. I tried calling Mariott and they said that nothing could be done for me because I booked through Expedia...

"Shower was not functioning, room changed and that shower was not functioning. Manager Fredric was condescending and told Expedia shower was functioning just not correctly…, what the heck!!! Instead of apologizing he was very confrontational!!! Hopefully will get refund in 10 days??? Never stay at this property!!! Horrible!"

"great"

"Beautiful location! Friendly staff and peaceful and calm ambient."

"I recently stayed here and had a bit of a mixed experience. There were definitely some highlights, but also a few areas that really need improvement. The Pros: Friendly Staff: The staff here are fantastic. Everyone was super welcoming and really nice throughout my stay. Room Upgrade: I was pleasantly surprised to get a free room upgrade, which was a nice gesture and appreciated. The Cons & Areas for Improvement: Exterior & Maintenance: From the outside, the property looks quite old and tired....

"I've stayed there 2 times now. The first time the attendant at the front desk was extremely rude to my father in law (an 82. year old man). They DID NOT explain their policy of not cleaning the room or changing towels unless requested. They argued that they gave us "Welcome Letter" which neither me or my father in law received it during our separate check in times. The rooms are extremely outdated. Both times the room smelled weird and the bathrooms are not very clean and the towels may as...

"Very clean and welcoming hotel. Room and beds were comfortable. Breakfast offered a good variety. It’s so nice to have ample free parking as well! Staff were really friendly and accommodating. Highly recommend!!"

"Loved The Pell! Beautiful property, clean and quiet rooms. Great location. Would stay again and again."

"First class property"

"What a wonderful stay, everything up to par, glad we found it."