The place is massive, top notch comfortable bed and proper private pool. Staff is very friendly and helpful. The only thing taht could be improved is amenities like shower gel, shampoo etc. But other than that everything is absolutely exceeding our expectations! We will come back.
The villa was very big and with a nice swimming pool, we wish the place was a bit cleaner.
Also the whole place is on a very steep hill so sometimes the taxi drivers won’t drive up to pick us up.
We stayed for a couple of nights and it was a great experience overall. Our private infinity pool wasn't filled up and needed some service and maintenance. It was fine as we got to use one of the other ones instead with better view.
Breakfast was OK, nothing special or anything, with the choice of four types of menus.
Unfortunately didn't get a chance to try the in-house massages as they were fully booked while we were there.
The garden area is big and very ideal for kids to play and run around. Easy access and good views from all the suites.
All in all a good place to stay and very family friendly.
Room was clean.
Staff were responsive.
Pool was beautiful for a quick dip.
Cheap 15min taxi ride to the Jimbaran.
Living area absolutely huge; perfect for a group of friends.
Breakfast options are very disappointing. The only thing that looked edible was the boiled eggs. Fortunately plenty of nearby options!
Globalement décevant ! Hormis une spacieuse villa avec une grande piscine privative, tout semble daté : finitions et aménagements des années 80. La terrasse en bois au bord de la piscine est complètement cuite avec des vis pouvant blesser les pieds. La cuisine est inutilisable car non équipée (pas de torchons, éponge, produit vaisselle...). Le petit dejeuner est totalement indigne du niveau des prestations espérées en rapport avec le coût demandé: produits de basse qualité, jus de fruits industriels, café et thé inbuvables... Pas de pression d'eau chaude dans la douche, cheveux dans le lit, taches de sang sur la taie d'oreiller... Absence du parasol et du salon de jardin sur la terrasse.
Et ils proposent des prestations quils ne peuvent pas assurer: le barbecue a domicile malgré la très faible fréquentation du lieu et une demande faite dans les temps, n'a pu nous nous être accordé.
Var veldig bra villa,l lit lang unna byen. Hvis du ønsker rolig sted så er det perfekt. Lit avhengig av bil
for å komme deg rund.
Total vurdering kjempe fin opplevelse.
Overall experience staying in the villa is great. With the super spacious living room and bed room, and a private pool with great view. Garden is just a step away from the villa, suitable for family vacation or couple just to chill in the villa whole day. Although there is some issue on the water supply, the staffs respond to the issue in a quick and patience manner. Highly recommended to stay here for the environment and helpful staffs.
This hotel covers the two extremes: it has very good renovated apartment but its service is the worst in any standard.
Imagine it has no staff in the reception area and no one answer the call regardless of what time we are calling? I understand they only have four or five staff in total but shortage of staff is absolutely not an excuse of poor service!
We have called direct to their Hotel Manager Mr Budi. But he left office every day at 5pm! And his staff needs to find him for any trivial thing but he never promptly replies his staff or us!
Imagine how scarcely it will be as the apartment is on a hill and if there are any accident occurs in the hotel, who can save us?!
If the hotel has zero commitment to serve their customers, why don't you turn the hotel to be normal apartment to let your tenant to self serve?
Dejlig suite med masser af plads og fed pool..Personalet fantastiske og hele tiden hjælpsomme.. Det eneste er at man skal ud og køre for mad med mindre man køber ind til det og bruger køkkenet. Men køkken skabene plages af diverse kryb så det mindre lækkert :0(
Ellers et dejligt stille sted hvor man rigtig kan få slappet af og være sig selv...
My partner and I have just stayed at Sun Island for 3 nights and we wish we didn't have to leave. The suites were clean and massive, the views were to die for and the private pool was well maintained, refreshing and inviting. The staff were all so kind, friendly and very attentive nothing was to much trouble. We enjoyed having breakfast cooked for us each morning in our suite.
The grounds and the suites are pristine you won't regret booking here if you want somewhere private to relax. You can get dropped off Jimbaran beach which is only a 10 min drive away. Definitely go to Sundara and watch the sunset. They run free shuttles to the local area. We are looking forward to coming back thank you for an amazing stay.
Our stay at this resort was absolutely phenomenal! The staff was incredibly friendly and accommodating with any request we had. They arranged for a moped to be delivered to us, which became our main form of transportation for the week long stay (rental fee is ~$5-6 per day).
The breakfast they prepared every morning was great and had several options (I chose the omelette everyday as it was delicious). They placed a romantic rose arrangement on our bed after learning it was our honeymoon.
We loved the big open floor plan and private pool. Everything about this place was top notch. I wish we could have stayed longer, but if/when we ever return to Bali we will for sure be staying here again.
TIP: DO NOT USE THE TAXI GUYS THAT WAIT AT THE AIRPORT. THEY CHARGED US 250k rupiah (~$20). We were naive and paid it before learning from the staff at Sun Island Suites that BLUEBIRD taxi service is much cheaper and the safest taxis to use for travelers. You should not pay more than 100,000 rupiah to get from the airport to the resort. Bargain their price down and if they won't budge, walk away and find someone outside who is willing to drive you for less.
We used BlueBird to make a run to the supermarket to stock up on groceries. It was about 10 minute ride and only cost $3. Our driver was happy to wait for us until we finished shopping and give us a return ride back to the resort. Be sure to tip your service people when it is deserved. They are very grateful for even small tips.
Pros - The photos don't do this place justice. It is stunning and well fitted out with good quality fittings unlike a lot of the other villas in Bali. It is a genuine 5 Star Villa.
Cons - The staff could learn a thing or two from the busy villas in Seminyak. They are very slow and if you have somewhere in mind to visit they will try to suggest another option but I'm not sure if that's for commission. It is really hard to find this place most taxi drivers wont know where to go. Tell them its behind the University..that could help.
Vi har været fuldt tilfreds med vores ophold i dette villa område. Dejligt og stille område med store villaer og en fantastisk udsigt. Fedt at man kunne blive kørt forskellige steder hen af ens butler.
The rooms, view, private pool, & service were all great!! The staff size is a little small for being a new place, so it may take a bit of time if you need them. Only problem I had were the mosquitoes. Our baby and myself got bitten quite a bit, but still a nice a place.
This is a new hotel, so the condition of the room which is pretty good. The only downside is the breakfast, because they cook it in your villa, so you don't have much choice of it. But other than that everything is cool.