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"I came to Bali to check out hotels for my guests to stay at for my upcoming birthday party. I was looking to book 30 rooms. At first, I thought I found the spot. The staff was great. The greeting was so warm, and the service was great.. However, the staff didn't offer a refund after giving my entire group food poisoning. The room had roaches; they fed us rotten eggs; we had to call the doctor to treat our illness. Needless to say, we won't be staying here for my party :( Youve been warned!!!"

"Wonderful "

"My room 211 had an on and off sewage smell my whole stay. We also saw a roach during our second night. I tried to switch rooms but the front wasn’t super accommodating at first. They first said it’s too late in the night to switch and to try the next day, then they said it’s fine and showed me another room. By then we were already tired and just dealt with it the rest of the stay but we couldn’t wait to check out. Rooms are outdated and location isn’t near any sites. Stay near Ubud or Canggu to save you an hour commute to your activities. Staff overall was friendly and we did enjoy the restaurant hence 2 stars vs 1."

"Absolutely delightful Staff were amazing and it is a very peaceful location , I will definitely come back again this year. "

"We had a truly wonderful stay at Platinum Hotel Jimbaran Beach Bali and could not have chosen a better place to begin our Bali trip. From the moment we arrived, the staff were warm, attentive, and genuinely kind. Their hospitality set the tone for our entire holiday. We stayed in an ocean view room and were delighted with the beautiful outlook and comfortable, well-appointed space. The breakfast buffet was excellent, with a wide variety of delicious options each morning. The hotel restaurant staff were lovely and always welcoming. The location in Jimbaran was perfect — calm, scenic, and ideal for easing into holiday mode. We appreciated how caring and attentive the hotel team were throughout our stay. "

"Great staff."

"Everything was awesome "

"We had an excellent stay at Mövenpick Resort & Spa Jimbaran Bali during our short time there. The room was very clean and comfortable, and the amenities were well maintained. What really stood out most was the staff — everyone was incredibly friendly, welcoming, and helpful, which made our stay even more enjoyable. Thank you again for a wonderful experience!"

"Clean room, staff, amenities. "