โรงแรมใกล้สวนสาธารณะเจอโรม, ซานตาอานา

"There was no napkins No shampoo or conditioner"

"The hotel was okay for me nothing impressive. The free buffet breakfast was disappointing. Fake powder eggs and overcooked sausages. I asked the staff if they have real eggs and said no. Also room next to me was very noisy at all times including early morning hours. Front desk said they we sold out and cannot move. However there were few rooms available on the app for same nights. Not great experience for higher rated hotel"

"Nice"

"-Hotel and staff 9/10, April in front desk was nice and professional, the customer service over the phone was helpful before arrival making a note of our request of a quiet room and the room was as requested. - Location is 7/10 -Breakfast was 2/10, make us not to go for breakfast at the hotel after our first day experience and not to consider the hotel as our next trip choice."

"Great and well maintained pool . Very nice outdoor seating area. Beds very comfortable ."

"Nice place to stay with free on-site parking"

"Honestly, we were disappointed with our 2-night stays. Not only 1 room, but 2 rooms. The rooms are dated, and both bathrooms were broken. Overall, it's even worse than the $150 Motel 8. The toilet was kid-sized. The water level in the toilet bowl was very high. The toilet water touched my butt. The showerhead and handheld switch were broken, and the bathtub was clogged. The USB connectors on the desk lamp bases in both rooms were loose and unusable. Bugs’ dead body hangs on the ceiling....

"Very clean nice staff Buffet good nice place"

"Clean up a little - broke Elevator.. property needs to be maintained better."

"Clean rooms"

"Had a great stay, staff was so friendly"

"The outside of this hotel is gorgeous but the rooms are in need of some remodeling and TLC. Ours had moldy mildew spots in the corner of the shower, no storage for clothes and in general just was run down. Pool was warm liked thay there was a hot tub, but very overwhelming chemical smell. Towels were never stocked. Overall ok for a night or two but disappointing after seeing the gorgeous exterior."

"The place was dirty and there were roaches, I feel like it was priced very high for it being not the cleanest."

"My family and I stayed at the DoubleTree by Hilton in Los Angeles this past weekend while my son attended his first travel basketball tournament. Unfortunately, our experience was disappointing from start to finish. A few days before our stay, I called the hotel to ask about early check-in. I was told that checking in before 11:00 a.m. would cost $25, but that I could check in at 12:00 p.m. at no charge. Based on that information, I planned accordingly. When we arrived around 9:00 a.m., I...

"The worst part of the stay was the parking situation. To pay a daily fee and not find a parking spot was the worst part of our stay. Although the front office staff did rectify it by providing us a resort credit and waiving any days we parked on the property. The room is quite small for my liking and the bathroom was even smaller. There was a disturbance about 1 am in the hallway that woke us all up but security quickly attended to it. The food was ok not the greatest for the high price. This...

"Starting with excellent customer service rooms super clean and very nice stay"

"The front desk told us that breakfast was at 6 AM and it was at 7 AM. The hot tub was green and not usable even though people were in it and the linens were way overused and scratchy."