โรงแรมใกล้บ้านและพิพิธภัณฑ์การแพทย์ ดร. วิลเลลลา ฮาว-วาฟเฟิล, ซานตาอานา

"Good"

"Clean comfortable rooms. Great bedding. The neighborhood is not great but I always felt safe on hotel property."

""non smoking" room smelled like an ash tray no staff present at check in- waited 30 minutes at unattended desk for staff to return from lunch"

"Room smelled like cigarettes"

"Good"

"Property outside looks good, pool and garden well maintained, but every room we checked, there were multiple problems; stained carpet, strong smell, scratched furniture, stained sofas, old pillows. One night jacuzzi was not hot, barely warm."

"Well just started that people in the office are extremely rude not helpful whatsoever or accommodating to customers . My makeup bag and. My luggage was left in the room and I went back for it 3 days later and they threw it away ????"

"."

"Everything was good except they security deposit is extremely expensive"

"To say this place is a 3 star is definitely reaching for the moon! It’s more like a 1 star. I’m pretty sure people are living out of here and lots of loud music all hours of the day. Hard to sleep"

"The hotel was clean enough to sleep in. Nothing fancy. Reasonably priced and clean."

"The room was nicely updated and also very modern. The king size bed was very comfortable to sleep in. The morning breakfast was included and there was a very good selection hot and cold food to choose from. This is my hotel for the future visits too."

"My expectations were fairly low due to the price point in comparison to nearby hotels, but it far exceeded my expectations. We were there for Vidcon and the location was perfect! Just a short walk to the convention center, short walk to DisneyLand, and plenty to see and do in the immediate area. Room was clean, front desk staff was very helpful, and there price was incredible. Would definitely stay here again!"

"Everything was going great during our stay until our last morning there. Around 6am we were awoken by the loud sounds of dripping water. We went to check the bathroom and we could see water flowing out of the bathroom light and fan. The entire bathroom was flooded and the water was now going into the room. We immediately grabbed towels and put them on the floor. I called the front desk and told the gentleman that what was happening. All he said was he would “ see what he could do about...

"I tried to file a complaint with you and no one ever followed through. I had an incident on Thursday night that the staff did not handle well. I was very upset. On Fridays same Manager was talking about me to others in the lobby. Not acceptable. I believe I should be refunded for 1 or 2 of the nights. It was very bad. When I called their customer service I was told I had to file with Expedia and get a case number. No one ever followed through. Very disappointed and dissatisfied"

"All off the staff is very nice"

"It’s nice average hotel budget friendly and the lady in the reception was very nice. My only concern was that I had spider in my bed when I complained about the checkout, I wasn’t happy about the action from that because there was no action at all not even an apology"

"部屋も広く快適"