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"I wish the staff had been more helpful when I asked to upgrade my stay. Unfortunately, I decided to go to another hotel instead. My room wasn't really clean; I could feel the dust on the surfaces, including the towels. I had to keep asking for assistance. Thank you."

"La propiedad es buena en general, al entrar la limpieza es buena solo que hay algunas cosas que estaban sucias "

"Clean and quiet "

"The vending machines were out of order and low on things I also didn’t like how the room was small compared to the pictures were showed. I did like how the bathroom was set up. Everything looked like I was in a whole other country "

"No good "

"Na"

"My stay was comfortable "

"The individual that check me in had a nasty attitude and and made it uncomfortable to stay and being I’m disabled he put us on the second floor "

"Room seemed dirty had a strange scent, Staff were nice, No parking, didn’t stay long enough to check if air conditioner worked."

"It’s just so tacky."

"air-conditioning was great. Clean room. Near to good food spots. Just very noisy. The pipes and floors creak and the ac makes a lot of noise plus the noise from outside"

"LY New York is an ideal place to stay, the hotel is welcoming and accommodating. I appreciate the hospitality of the staff and the cleanliness of the facility. Thank you, LY NY! "

"Front desk needs improvement. Not a smooth check in, I was coming from work and asking so many questions, very inconvenience, love the location and the rooms. Super clean !"

"Very friendly front desk staff. "

"👍"

"The room was clean and there was plenty of towels. It was comfortable to sleep in. The area was also quiet. "

"I check in late…. Was too tired to talk to people, glad check in is fast. Only problem i have is that i ask for late check out and its only 1 hour from the check out time. At least make it to 1pm. How fast are your cleaners? If most rooms check out is 11? Are they cleaning well? Thats all"

"I had a great weekend. Staff was friendly and I thought the premises looked really nice."