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Shangri-La Jeddah

5.0 star property
Travelers find a haven of relaxation by the pool or rejuvenate with spa treatments at this Red Sea retreat that balances luxury with family-friendly amenities

Choose dates to view prices

Located near Red Sea Mall, Shangri-La Jeddah blends luxury and comfort with thoughtful amenities. Enjoy coffee in the garden, spa treatments, or watch kids at the pool and playground. The hotel offers free in-room WiFi, dry cleaning, and a welcoming atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿15,226
฿18,385 total
includes taxes & fees
20 May - 21 May

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Room, 2 Single Beds, City View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Single Beds, City View

  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Suite Sea View King

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Suite Sea View King

  • 118 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed, City View

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Side Sea View 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Side Sea View 1 King Bed

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Horizon Suite City View King

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Suite City View King

  • 118 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Side Sea View ,2 Twin Beds

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Side Sea View ,2 Twin Beds

  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Horizon Two Bedroom Suite King

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Two Bedroom Suite King

  • 169 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

View all photos for Horizon Suite Sea and City View King

Premium bedding, down duvets, pillow-top beds, minibar

Horizon Suite Sea and City View King

  • 118 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment One Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Apartment One Bedroom

  • 160 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, minibar

Apartment, 1 Bedroom

  • 105 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Located in Ash Shati, a neighbourhood in Jeddah, Shangri-La Jeddah is near the airport and near the beach. Jeddah Yacht Club & Marina and Jeddah Yacht Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Red Sea and North Corniche. Consider Jeddah Superdome for a night out or Atallah Happy Land Park if you're travelling with kids. Visit our Jeddah travel guide
Map
Burj Assila, Corniche Road, Jeddah, Jeddah, 23611

What's nearby

  • Jeddah, Saudi Arabia Jan 1 2024: skyline - Arial View - Jeddah city Saudi Arabia
    Jeddah Corniche
    7 min walk - 0.6 km
  • Conferences Palace on the promenade, Jeddah, Saudi Arabia
    Red Sea Mall
    7 min walk - 0.6 km
  • Atallah Happy Land Park
    7 min walk - 0.6 km
  • King Abdul Aziz Road
    10 min walk - 0.9 km
  • Jeddah Promenade
    2 min drive - 1.9 km

Getting around

  • King Abdulaziz International Airport Station
    25 min drive
  • Jeddah (JED-King Abdulaziz Intl.)
    23 min drive

Restaurants

  • COPA
    1 min walk
  • NIYYALI — نيّالي
    2 min walk
  • Candela lounge
    11 min walk
  • Haif and Kaif Café (هيف وكيف كافيه)
    10 min walk
  • Twice
    6 min walk

About this property

Shangri-La Jeddah

Luxury family-friendly hotel near Red Sea
Red Sea Mall is located near Shangri-La Jeddah, which provides a terrace, a coffee shop/cafe and a garden. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a playground and dry cleaning/laundry services.
Other perks include:
  • An outdoor pool and a children's pool
  • Free self-parking and valet parking
  • Buffet breakfast (surcharge), a banquet hall and wedding services
  • Massage treatment rooms, coworking spaces and a computer station
Room features
All 220 individually furnished rooms offer comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Other amenities include:
  • Pillowtop mattresses, down duvets and free cots/infant beds
  • Separate baths/showers, bidets and free toiletries
  • Wardrobes/cupboards, balconies and separate sitting areas

Similar properties

Exterior
Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch
Ash Shati
  • Pool
  • Kids’ pool
  • Restaurant
  • Air-conditioning
7.2 out of 10, Good, 285 reviews
The price is ฿5,051
฿6,099 total
includes taxes & fees
15 Jun - 16 Jun
Sheraton Jeddah Hotel - Saudi Brothers Commercial Company Branch
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: SAR 145 for adults and SAR 72.50 for children
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • COPA

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lift
  • Stair-free path to entrance
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2021
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SAR 175 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately SAR 145 for adults and from SAR 72.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SAR 175 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10001796

We should mention

Couples wishing to share a room must provide proof of marriage
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Does Shangri-La Jeddah have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Shangri-La Jeddah?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at Shangri-La Jeddah on 20 May 2026 start from ฿15,226, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shangri-La Jeddah pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shangri-La Jeddah?

Self-parking and valet parking are free at this property.

What time is check-in at Shangri-La Jeddah?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shangri-La Jeddah?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Shangri-La Jeddah located?

This family-friendly Jeddah hotel is located near the airport, within a 10-minute walk of Atallah Happy Land Park and Red Sea. Jeddah Corniche and Red Sea Mall are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Shangri-La Jeddah Reviews

8.2

Very good

8.4

Cleanliness

8.6

Amenities

7.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 20 out of 30 reviews
Rating 8 - Good. 1 out of 30 reviews
Rating 6 - Okay. 1 out of 30 reviews
Rating 4 - Poor. 7 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified

10/10 Excellent

Dmitri

Liked: Cleanliness, amenities, property conditions & facilities
People and sincere hospitality - that’s what differentiate “good” service from “great” There are many good hotels in the Wod, but quite a few really “great” hotels Super friendly and super helpful stuff, amazing breakfasts, great location - all in place … but what makes this place and its service impeccable - people. You feel more like a personal guest rather than another customer This case when you ready to give 6 or 7 out 5 stars available
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

tarek

Practical room design
Stayed 1 night in May 2025
Verified

8/10 Good

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t happy with arrival experience the rest is great
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Mohammed

Disliked: Cleanliness, staff & service, amenities
I stayed 7 nights, and overall average experience. Check-in process was fast and quick with professional front desk receptionists. Housekeeping service was below expectations and it requires a lot of improvement. The uncomfortable bed was not queen as advertised. They were two twin mattresses pushed together. They left big depression in the center. I would rate this hotel experience in compare to the comfort, cleanliness and price, as average. Thank you!
Stayed 7 nights in Mar 2025
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Worst hospitality experience , never again

The amenities in this hotel are top notch . However , the service there is not deserving to a 2 star hotel . Our stay in the hotel was disastrous in so many levels . It started when we checked in after 3PM to find out that my booking request of having all the rooms in one floor is not met (even though it was confirmed by the guest services). So to accommodate our request , we were forced to upgrade to room that is 50% more expensive then my original booking . Over that , we had to wait 3 hours for the rooms to be ready even though we came after the check-in time . When I aired my frustration to the manager , he wanted to make it up for us by making the breakfast on the hotel free of charge. When we went for the breakfast the next day , we were charged for breakfast fully !! The horror show continued in many occasions including : - While at the pool , I was there for two hours , no staff was present to serve us any water , food or towels . we had to leave the pool just because we were dehidrated - The other time we were in the pool with the kids , we were locked out in the pool for twenty minutes trying to get inside the building . The staff forgot to keep the door open . - The TV in all rooms were scrambled in middle of an important match my kids were looking forward to - The laundry service delivered clothes that was not for us even though we didn't have any of our clothes washed and insisted that this is our laundry . Worst hospitality experience , never again
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

Noha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional in every way. We even got a complementary upgrade.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Musa

Liked: Cleanliness, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Kavita

Liked: Property conditions & facilities
Lack of information about facilities in Ramadan. Mediocre service.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Shamshir

Liked: Staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in May 2025
Verified

10/10 Excellent

Ghazi

Liked: Cleanliness, property conditions & facilities, room comfort

exceptional stay

Was nice and comfortable stay of 2 nights with great view of the formula 1 at jeddah and sea , Great breakfast with multiple options and helpful waiters,
Stayed 2 nights in Mar 2022
Verified

10/10 Excellent

khaled

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Saudi so far

The best hotel in Saudi so far. The only downside they don’t have free valet parking.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Yaarub

Liked: Cleanliness, staff & service, property conditions & facilities
💞
Stayed 1 night in May 2025
Verified

10/10 Excellent

Yaarub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
🔥
Stayed 1 night in May 2025
Verified

4/10 Poor

Faisal

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Bad service

Not a 5 star service ...overpriced for what you get
Stayed 4 nights in Aug 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Best building , WORST service

A hotel is more than a nice building and comfortable rooms , its about feeling welcomed and taken care of . In this luxury establishment the staff are not trained in hospitality at all . Their pool is not attended by staff. The staff charges for things we didn't use such as laundry and breakfast for young kids (even though they told us the kids are free of charge) . Even though , I tired to air my frustration to the manager , nothing is resolved . Above the awful stay , when we checked out , the. staff didn't even ask the standard " how was your stay?" What shame
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

UTERLY Disappointing

While i was much looking forward to stay at the hotel with my family . We had our experience ruined before setting foot in our rooms . While my original booking asked to be in the same floor for 3 rooms in which two are connected (for the kids) . As soon as we arrived and asked about the arrangement we asked for and was confirmed with the guest services the day of our booking , we were surprised that that won’t be possible . Instead of trying to accommodate our needs with the same rates we booked with , they Forcibly upgraded us to a higher tier room and charged us the difference of the upgrade which amounted to more then 10,000 SAR !!! The real slap in the face was when I tried to air my frustration to the manager about this ludicrous forced upgrade due to guest services incompetence. The manager who promised to find a way to resolve this , his answer was a 12 piece box of chocolate and a letter . The manager then told us that the breakfast will be on the house . When me and the family went to breakfast the next day , we were surprised that we had to pay full . over that , when I was in the pool , I stayed there for two hours and NO STAFF was there to ask if I needed water or anything to drink. I. had to leave the pool because I was dehydrated and no one was serving us
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Sultan

Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

MAJED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

الفخامة التي تبحث عنها تجدها بشنغريلا

اقامة مميزة جدا وتجربة فريدة من نوعها
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

Charles

Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Abdullah

Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Salman

Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Hatem

Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Hashem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Yakhoub

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024