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"There was a large party downstairs (floor below) on the Saturday night we stayed there. Music from DJ was very loud and pounding/felt in our room until after midnight preventing sleep. The Restaurant was unavailable due to the party. I wouldn’t recommend booking a room on this property when the downstairs facilities are booked in this way."

"Comfortable and quiet room with the best welcome treat ever. Good quality breakfast"

"Beautiful country house hotel with exceptional staff. Good central location for exploring the Borders. We had a great stay and look forward to a return visit."

"We enjoyed our stay at Newcastle Arms hotel plenty parking space, nice room compact but adequate ,very clean , plenty of tea and coffee amenities.breakfast was excellent so much choice and the black pudding was second to none, the staff were so friendly and helpful. I would recommend this hotel to anyone wanting a reasonably priced break."

"Pub was dated, and our room had a shower/toilet in a pod, so read the small print when booking. The pod was extremely small with little room to manoeuvre and the extractor fan did not work. Also music could be heard in our room from downstairs. The positive is the shower was warm, the staff extremely friendly and the breakfast good. Also the local clientele were warm, friendly and welcoming"

"We enjoyed our stay at Balcary House Hotel. The surroundings were lovely and the building was beautiful. Staff very helpful."

"Lovely old fashioned hotel in a lovely spot and excellent service throughout"

"Nos fustó todo, habitación enorme y preciosa...un poco calurosa pero abriendo la puerta de la terraza perfecto. La cena y desayuno en el alojamiento muy bien también. Fue nuestro último día de viaje por Escocia y la verdad que fue la guinda al viaje"

"Wonderfully clean bedding. But not a single hook or peg to hang the jackets. Nice quiet place to spend a night. Happy overall. "

"Staff and food were very good but stay was let down by a few niggles. I had booked a table for dinner but there was no record of it when I arrived. I had also asked for a room with a walk in shower but didn't get it. The biscuits on the tea tray were the smallest pieces of shortbread I have seen made worse by having no biscuits at all on my second night. The tea bags had not been replenished and why leave 3 cartons of long life milk for 2 people? I have stayed in many hotels with my dog and this...

"Great location in the town of Kelso. Staff helpful and friendly. Peaceful garden overlooking the river."

"Lovely setting with very friendly and helpful staff."