"I don't know what to say other than I have sent my review to YHA with "top marks" for everything. From the friendly welcome received on check-in to the cleanliness of the room allocated, everything was absolutely perfect for the overnight stay. I slept very well & enjoyed the morning coffee in the café downstairs. It was all spot-on and excellent value for money. I will recommend to friends and I would like to book to stay there again. "
"There was a little confusion about late entry, but it was all sorted. We had a lovely stay and enjoyed our room and an excellent breakfast and lovely staff. Thank you."
"Kayla and Molly were lovely and friendly, well informed about not just the guesthouse but also the local area. The room, though compact, provided everything I needed and was well equipped. A perfect fit for my requirements. "
"Absolute gem - beautiful accommodation and fabulous staff.
Highlight of my stay was throwing the ball for their two awesome Border Collies and chatting to the staff/managers at breakfast. "
"A simple hotel in the middle of Stourbridge. Rooms are adequate in size, the bed is comfortable and there's a good shower in the bathroom.
There was a problem with my room but it got sorted quickly and the staff were excellent.
Small changes in the bathroom would help - a shelf above the sink so there's somewhere to put your stuff and similarly a soap dish in the shower would be really useful."
"Lovely friendly staff. Generally the facilities are good with the exception of the work area. The desk is fixed to the wall which is fine but it's very poor quality, in 2 of the 3 rooms that I've stayed in the desk is cracked and ready to break. There is also a stool to sit on and again very poor quality and uncomfortable to sit on. I've stayed in single rooms and am satisfied with the rest of the facilities in the room. As a woman who travels alone for work, i feel incredibly safe there with...
